Embassy Suites Portland, Portland, Service

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Rank

20th

Out of 287

Embassy Suites Portland	Average Price: $182 Check Rates

Hotel Class:

319 SouthWest Pine Street

Portland, 97204-2726 View map

3-Star Hotel Rank: 12 of 75
Average review rating: 4.34

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (4) , MyTravelGuide (10) , Travelocity (4) , TripAdvisor (476) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (28) bar (91) bathroom (82) bed (91) breakfast (266) charge (21) check in (37) check out (15) closet (13) complimentary (34) concierge (21) cost (20) deal (14) decor (28) dinner (16) downtown (198) fee (12) food (89) front desk (83) gym (14) hot tub (13) hotel (849) housekeeping (22) lobby (105) location (228) manager (33) money (21) parking (110) pillow (32) pool (90) price (52) rate (48) recommend (69) restaurant (109) room (702) room service (31) service (155) shower (21) spa (17) staff (245) street (76) suite (317) towel (15) valet (68) valet parking (37) value (29) view (62) walk (100) waterfront (14) wireless (28)

Service

Appears in 155 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
excellent (17) food (14) free (8) friendly (14) good (12) great (28) hotel (38) internet (11) location (12) night (11) outstanding (7) park (14) reception (9)

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1. The manager's reception and breakfast were held in a room that is underground but it was VERY spacious- 2 rooms, in fact- and the service was fantastic.

"Definitely a Good Choice " Read full review on TripAdvisor 5/22/2012 Vote

2. Excellent service from vallet to the front desk to housekeeping.

"Nice Stay in Portland,Oregon " Read full review on TripAdvisor 5/7/2012 Vote

3. Service in general was excellent.

"Exceeded my expectations " Read full review on TripAdvisor 4/27/2012 Vote

4. This hotel is beautiful on the outside and inside, has great customer service, and is in a fantastic location.

"Much better than expected. " Read full review on TripAdvisor 4/16/2012 Vote

5. Service was excellent.

"A Hidden Gem - not a typical Embassy Suites " Read full review on TripAdvisor 4/13/2012 Vote

6. The attached restaurant, Portland Prime, is a very typical steakhouse with good food and exceptional service.

"Good Hotel in a Grand Building " Read full review on TripAdvisor 3/11/2012 Vote

7. Service was good and the breakfast buffet slightly above standard although the basement room is a little dreary.

"Unusual Embassy Suites " Read full review on TripAdvisor 3/6/2012 Vote

8. Rooms are comfortable and service top notch on every one of the multiple occasions I've stayed.

"Ahhh...the Grand Lady of Downtown PDX " Read full review on TripAdvisor 3/5/2012 Vote

9. The location is great and the staff service is amazing from check-in and valet to the bartenders and the to-order omelet maker.

"Great family hotel! " Read full review on TripAdvisor 3/1/2012 Vote

10. Outstanding service, elegant and clean right in downtown.

"A Great Hotel in Portland " Read full review on TripAdvisor 3/1/2012 Vote