Embassy Suites Portland, Portland, Concierge

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Rank

20th

Out of 287

Embassy Suites Portland	Average Price: $182 Check Rates

Hotel Class:

319 SouthWest Pine Street

Portland, 97204-2726 View map

3-Star Hotel Rank: 12 of 75
Average review rating: 4.34

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (4) , MyTravelGuide (10) , Travelocity (4) , TripAdvisor (476) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (28) bar (91) bathroom (82) bed (91) breakfast (266) charge (21) check in (37) check out (15) closet (13) complimentary (34) concierge (21) cost (20) deal (14) decor (28) dinner (16) downtown (198) fee (12) food (89) front desk (83) gym (14) hot tub (13) hotel (849) housekeeping (22) lobby (105) location (228) manager (33) money (21) parking (110) pillow (32) pool (90) price (52) rate (48) recommend (69) restaurant (109) room (702) room service (31) service (155) shower (21) spa (17) staff (245) street (76) suite (317) towel (15) valet (68) valet parking (37) value (29) view (62) walk (100) waterfront (14) wireless (28)

Concierge

Appears in 21 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (2) extremely (2) fabulous (2) friendly (2) great (3) helpful (5) hotel (3) knowledgable (2) offers (2) recommend (3) reservation (3) staff (5) suggestion (2) walking (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This included all staff members, John and company at the front door, Nino and the other front desk help, who doubled as concierges, were second to none (Nino was just terrific with any requst or question thrown her way), and Gary the engineer was eager to please.

"Perfect " Read full review on TripAdvisor 10/11/2011 Vote

2. My reservation on the Excellent rating is the concierge: great directions to downtown destinations; offered insights; and good recommendations on dinner.

"Great stay at Deluxe " Read full review on TripAdvisor 5/28/2008 Vote

3. Valet parking was always efficient and extremely helpful with directions, especially when Concierge seemed to be frequently unavailable.

"A Class Act! " Read full review on TripAdvisor 11/12/2007 Vote

4. All the staff were great----Brenda, the concierge, was fabulous.

"Great Great Hotel " Read full review on TripAdvisor 11/6/2007 Vote

5. The concierge was extremely knowledgable and helpful.

"Loved this hotel " Read full review on TripAdvisor 10/23/2007 Vote

6. A strong point of the hotel is Brenda, the concierge, who went out of her way to welcome us and guide us to the best restaurants.

"Better than expected... " Read full review on TripAdvisor 8/15/2007 Vote

7. Just returned from 5-nite stay and enjoyed location, very helpful staff (who recalled your name) and as previously mentioned the concierge Brenda was very knowledgable and helpful.

"Great Stay, Nice Staff " Read full review on TripAdvisor 7/17/2007 Vote

8. Great concierge staff.

"Very nice hotel - would recommend " Read full review on TripAdvisor 7/12/2007 Vote

9. We roamed downtown Portland - everything was easy walking distance, including some fabulous restaurants recommended by our funny and accommodating concierge, Brenda.

"Great Hotel experience " Read full review on TripAdvisor 7/7/2007 Vote

10. Of special note is the outstanding concierge - Brenda.

"Great experience " Read full review on TripAdvisor 5/12/2007 Vote