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Rank
14th
Out of 177

Marriott Philadelphia

Average Price: $275  
 
Hotel Class:
1201 Market Street
Philadelphia, 19107 View map  
3-Star Hotel Rank: 5 of 57
Average review rating: 3.82
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (13) , Expedia (44) , MyTravelGuide (1715) , Travelocity (5) , TripAdvisor (589) , YahooTravel (57)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 26 comments. 
57% wrote positive comments about manager
The following words were used in comments with Manager:
acceptable (2)   cares (2)   desk (2)   elevator (2)   floor (2)   helpful (3)   hotel (2)   management (26)   need (2)   problem (2)   quickly (2)   rude (3)   service (4)   staff (3)   towel (2)    
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1. That said, the restaurant manager has taken care of this situation.
"Very nice renovation " Read full review on TripAdvisor   12/14/2011 Vote      
2. At the end of the day our room was not made up and when I called about receiving fresh towels the manager gave excuses instead of just taking care of helping me.
"Bad service, great location " Read full review on TripAdvisor   11/14/2011 Vote      
3. Dealt with 2 different managers, neither of which were helpful.
Read full review   7/25/2011 Vote      
4. There was no ownership of problem accepted by Marriott's manager.
"Nice hotel but has issues " Read full review on TripAdvisor   5/5/2011 Vote      
5. The manager was very professional when I had issued with my room key, it didn`t open the door.
"Does not live up to the Marriott name " Read full review on TripAdvisor   6/16/2008 Vote      
6. I call the manager about a Marriott service (apologists - please note this is a 4-5 star hotel) member member being so rude and denying service to a both customer and guest.
"Worst Hotel I've visited in 50K miles of travel " Read full review on TripAdvisor   5/15/2012 Vote      
7. After the call, the manager then has his assistant (right, not him, but his assistant), give me call to see if I am pacified.
"Worst Hotel I've visited in 50K miles of travel " Read full review on TripAdvisor   5/15/2012 Vote      
8. Managers need to perhaps give some inservice to some of the staff.
"Great Central Location " Read full review on TripAdvisor   5/2/2012 Vote      
9. I made several attempts during my two hour dilemma to retrive my car via talking with a manager, but was told I had to be patient.
"Not a great stay! " Read full review on TripAdvisor   3/13/2012 Vote      
10. Two bartenders and a manager were working the bar closest to us and couldn't have been nicer at a very busy time.
"Great Time " Read full review on TripAdvisor   12/1/2011 Vote      
   
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