Marriott Philadelphia, Philadelphia, Front Desk

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Rank

14th

Out of 177

Marriott Philadelphia	Average Price: $275 Check Rates

Hotel Class:

1201 Market Street

Philadelphia, 19107 View map

3-Star Hotel Rank: 5 of 57
Average review rating: 3.82

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (1715) , TripAdvisor (589) , Travelocity (5) , BedBugRegistry (13) , YahooTravel (57) , Expedia (44)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (30) bar (121) bath (17) bathroom (101) bed (144) bill (26) breakfast (102) charge (39) check in (108) check out (33) concierge (75) cost (37) deal (21) decor (14) dinner (42) downtown (162) food (98) front desk (111) gym (20) hotel (1098) housekeeping (46) lobby (193) location (387) lunch (27) manager (26) money (25) neighborhood (19) parking (155) pillow (40) pool (81) price (102) rate (74) recommend (63) restaurant (204) room (1006) room service (44) service (231) shower (32) shuttle (16) staff (256) street (207) suite (27) to park (19) towel (40) valet (79) valet parking (45) value (24) view (59) walk (156) wireless (58)

Front desk

Appears in 111 comments.

56% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (10) concierge (5) courteous (7) desk (118) friendly (10) good (7) great (10) helpful (10) hotel (8) lobby (11) lounge (5) nice (10) night (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They were courteous, polite, friendly and helpful -- from front desk staff, to security personnel, to room service staff encountered in a hallway, to lobby ambassadors providing directions to meeting rooms, etc. To boot, rooms were very clean and quiet, and beds were comfortable.

"Truly great service " Read full review on TripAdvisor 1/16/2012 Vote

2. The front desk was very cheerful and accommodating.

"Very nice stay " Read full review on TripAdvisor 11/28/2011 Vote

3. Room was clean, comfortable bedding, great location, nice front desk staff (we were able to check in early with no problem), nice lobby/lounge area.

"One night stay in Philadelphia " Read full review on TripAdvisor 10/27/2011 Vote

4. I called the front desk back and they sent a cleaning crew right up who trivialized the situation.

"2 nights too many " Read full review on TripAdvisor 10/16/2011 Vote

5. Front Desk Person , Shahandrell (sp?) was very courteous, helpful and accommodating.

"A full service hotel within walking distance of all major attractions. " Read full review on TripAdvisor 10/6/2011 Vote

6. Front desk people were nice and helpful.

"Weekend in PHilly " Read full review on TripAdvisor 9/29/2011 Vote

7. The front desk staff was super nice :-).

"Nice Staff! " Read full review on TripAdvisor 9/26/2011 Vote

8. The front desk staff was very helpful and recommended some great restaurants.

"Great Location but had its problems " Read full review on TripAdvisor 7/16/2011 Vote

9. It's a shame because everything else about our experience in the hotel including the service at the front desk was very good.

"Convenient location. Good hotel! " Read full review on TripAdvisor 7/5/2011 Vote

10. The front desk had no problems with this.

"Make sure to get a renovated room! " Read full review on TripAdvisor 6/14/2011 Vote