International Plaza Resort Spa, Orlando, Front Desk

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Rank

5th

Out of 543

International Plaza Resort Spa	Average Price: $127 Check Rates

Hotel Class:

10100 International Drive

Orlando, 32821 View map

3-Star Hotel Rank: 1 of 138
Average review rating: 3.04

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (77) , MyTravelGuide (574) , Travelocity (29) , TripAdvisor (1498) , YahooTravel (80)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (57) bar (274) bath (43) bathroom (216) bed (215) bill (59) breakfast (383) charge (136) check in (269) check out (62) complimentary (57) cost (116) deal (79) dinner (82) discount (54) fee (71) food (352) front desk (264) hotel (2999) housekeeping (90) landscape (60) laundry (43) lobby (232) location (418) maid (53) manager (103) money (138) parking (390) pillow (53) pool (944) price (245) rate (100) recommend (270) restaurant (449) room (3047) room service (71) service (445) shower (164) shuttle (274) spa (101) staff (928) street (81) suite (51) to park (56) towel (207) valet (54) value (89) view (103) walk (353) wireless (67)

Front desk

Appears in 264 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (23) great (11) helpful (31) hotel (31) management (11) nice (17) night (16) problem (12) secure (13) service (19) staff (55) well (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was also helpful when I had been sent to a room that was supposed to be a King but wasn't.

"Disappointing " Read full review on TripAdvisor 5/7/2012 Vote

2. Front desk and other service folks were good and plentiful to get you checked in and out or help with services.

Read full review on TripAdvisor 3/27/2012 Vote

3. Everyone from housekeeping to bellman to front desk was very helpful and went above and beyond to provide great service.

"Unbelievable service - far exceeded what I expected in Orlando! " Read full review on TripAdvisor 3/26/2012 Vote

4. A great welcoming by the front desk.

"Poor knowledge of own computer system and inflexible parking refund policy. " Read full review on TripAdvisor 3/20/2012 Vote

5. Staff attitude generally friendly, although the front desk crew was only fair (Hilton Honers rep was fine).

"Nice Experience " Read full review on TripAdvisor 3/16/2012 Vote

6. The front desk and other staff were always friendly and eager to help.

"Awesome hotel " Read full review on TripAdvisor 2/9/2012 Vote

7. Tina at the front desk was very helpful with checking me in.

"Excellent Customer Service " Read full review on TripAdvisor 1/26/2012 Vote

8. The front desk staff are pleasant but not too efficient.

"Good location, average hotel " Read full review on TripAdvisor 1/17/2012 Vote

9. I was here for business and the service from the front desk to housekeeping was outstanding.

"Awesome Service " Read full review on TripAdvisor 1/13/2012 Vote

10. The front desk staff was extremely accommodating and helpful.

"Good value " Read full review on TripAdvisor 12/27/2011 Vote