Fairmont New Orleans, New Orleans, Service

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Rank

7th

Out of 427

Fairmont New Orleans	Average Price: $242 Check Rates

Hotel Class:

123 Baronne Street

New Orleans, 70112 View map

4-Star Hotel Rank: 4 of 37
Average review rating: 3.69

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (66) , MyTravelGuide (83) , TripAdvisor (535)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (44) bar (188) bath (51) bathroom (197) bed (132) bill (26) breakfast (73) brunch (21) charge (23) check in (86) check out (26) closet (38) complimentary (18) concierge (87) cost (15) decor (39) dinner (36) food (120) front desk (113) hotel (1072) housekeeping (80) lobby (200) location (223) lunch (15) manager (45) massage (15) money (30) parking (37) pillow (33) pool (122) price (65) rate (52) recommend (63) restaurant (166) room (909) room service (55) service (349) shower (130) spa (50) staff (275) street (142) suite (192) towel (46) tub (39) valet (46) valet parking (19) value (20) view (52) walk (100) wireless (18)

Service

Appears in 349 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
beauty (16) clean (14) concierge (14) customer (23) desk (17) excellent (23) expectation (23) food (25) good (31) great (38) hotel (88) housekeeping (16) new (16) nice (19) night (24)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is at your service with a wonderful 'can do attitude' and willing to help you.

"AMAZING as it gets! Crown Jewel of New Orleans " Read full review on TripAdvisor 5/18/2012 Vote

2. On one level, the place was wonderful in its decor and service level overall.

"Nice property " Read full review on TripAdvisor 5/12/2012 Vote

3. Nice rooftop pool and the service (front desk, servers, housekeeping) was outstanding.

"Great pool and excellent location from the French Quarter " Read full review on TripAdvisor 5/9/2012 Vote

4. Breakfast was very good, service very good too.

"elegant and sophisticated and quiet! " Read full review on TripAdvisor 5/7/2012 Vote

5. Last year I stayed at the Roosevelt for the second week of Jazz Fest and the service was great.

"Favorite New Orleans Hotel " Read full review on TripAdvisor 5/3/2012 Vote

6. The service throughout the hotel was impeccable and I know they were short-staffed because of Easter.

"Fabulous Find in New Orleans! " Read full review on TripAdvisor 5/2/2012 Vote

7. Service poolside was spotty - sometimes good and other times very slow.

"Gorgeous hotel - proper five star service " Read full review on TripAdvisor 4/27/2012 Vote

8. It is beautiful and the service was spectacular.

"Gorgeous hotel - proper five star service " Read full review on TripAdvisor 4/27/2012 Vote

9. - rooftop pool was clean and well serviced.

"Classy Hotel in New Orleans " Read full review on TripAdvisor 4/25/2012 Vote

10. I would definitely recommend this hotel based on service, value and location.

"Classy Hotel in New Orleans " Read full review on TripAdvisor 4/25/2012 Vote