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Rank
7th
Out of 427

Fairmont New Orleans

Average Price: $242  
 
Hotel Class:
123 Baronne Street
New Orleans, 70112 View map  
4-Star Hotel Rank: 4 of 37
Average review rating: 3.69
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (66) , MyTravelGuide (83) , TripAdvisor (535)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 45 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
generous (4)   good (2)   guest (3)   helpful (2)   hotel (9)   housekeeping (3)   lacking (2)   management (47)   night (2)   responsive (2)   secure (2)   service (4)   staff (7)   surprise (2)   well (2)    
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1. Brought to the attn of a manager it was corrected quickly (and they seemed a little perturbed at the clerk's attitude).
"Nice property " Read full review on TripAdvisor   5/12/2012 Vote      
2. The manager was good enough to upgrade us to an Astoria Suite (as a Diamond member), and this was very much appreciated.
"My new hotel of choice in NOLA " Read full review on TripAdvisor   7/19/2011 Vote      
3. Although, it is fixable if a new manager ever took over and got the staff into shape.
"Beautiful Waldorf Hotel with Hampton Inn Service " Read full review on TripAdvisor   2/16/2011 Vote      
4. After my second stay, I wrote the general manager and made some helpful suggestions as well as paid some well-deserved complements.
"Stiil Hoping They Can Get This Right " Read full review on TripAdvisor   11/23/2009 Vote      
5. As the manager she should be accepting responsibility and taking care of the issue that had been presented to her many many times.
"Watch your bill and bring your reservation codes/receipts. Front desk is a mess " Read full review on TripAdvisor   10/9/2009 Vote      
6. She was also the hotel weekend manager.
"Waldorf-Astoria Gem " Read full review on TripAdvisor   2/5/2012 Vote      
7. One of the nicest hotel administrators was the Emporium Manager.
"Waldorf-Astoria Gem " Read full review on TripAdvisor   2/5/2012 Vote      
8. After three follow-up calls and three visits by wait staff, I gave up, disposed of half of the food and contacted the General Manager.
"Beautiful Hotel in Great Location! " Read full review on TripAdvisor   12/17/2011 Vote      
9. Then, I called Guest Relations and asked for a manager.
"What do you mean you want US to make up YOUR bed??? " Read full review on TripAdvisor   9/10/2011 Vote      
10. I just wish the manager had done the right thing at the least and not charged me for what was a terrible night caused by his staff.
"wish I could give a great review and may try again but bad experience " Read full review on TripAdvisor   8/15/2011 Vote      
   
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