Renaissance New Orleans, New Orleans, Front Desk

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Rank

28th

Out of 427

Renaissance New Orleans	Average Price: $227 Check Rates

Hotel Class:

817 Common Street

New Orleans, 70112 View map

4-Star Hotel Rank: 12 of 37
Average review rating: 3.95

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (37) , MyTravelGuide (223) , TripAdvisor (274) , YahooTravel (20)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (20) bar (67) bath (20) bathroom (76) bed (63) breakfast (51) charge (13) check in (43) check out (9) closet (13) complimentary (10) concierge (24) cost (10) deal (11) decor (23) dinner (20) downtown (9) fee (7) fitness center (7) food (31) front desk (59) gym (8) hotel (531) housekeeping (10) lobby (128) location (165) manager (10) money (9) parking (50) pillow (11) pool (53) price (45) rate (40) recommend (27) restaurant (74) room (471) room service (34) service (75) shower (44) staff (159) street (125) suite (7) towel (30) valet (30) valet parking (15) value (17) view (26) walk (85) water pressure (9) wireless (24)

Front desk

Appears in 59 comments.

93% wrote positive comments about front desk

The following words were used in comments with Front desk:
courteous (3) desk (59) dinner (4) friendly (9) great (4) helpful (6) hotel (9) housekeeping (3) ice (4) liked (4) nice (3) night (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel front desk staff was friendly,rooms were clean with a nice spacious bathroom.

"Valet Parking Expensive " Read full review on TripAdvisor 2/26/2012 Vote

2. I found the front desk staff indifferent but efficient enough I suppose.

"There are better choices " Read full review on TripAdvisor 1/1/2012 Vote

3. Rose was fantastic at the front desk giving us great info on what was going on that night.

"Renaissance WELL worth the stay! " Read full review on TripAdvisor 12/28/2011 Vote

4. After that, any questions at the front desk seemed like an imposition.

"The Good and the Bad " Read full review on TripAdvisor 12/20/2011 Vote

5. Front desk was so helpful and really helped us with restaurants.

"Family trip to NOLA " Read full review on TripAdvisor 5/31/2011 Vote

6. Front desk staff was friendly/helpful.

"Pere Marquette was A-OK " Read full review on TripAdvisor 2/22/2011 Vote

7. Also, free internet use (2 stations only) in the lobby as well as the printer by the front desk for checking-in flights are nice touches.

"Great location, friendly staff, and awesome hotel restaurant " Read full review on TripAdvisor 12/24/2010 Vote

8. Every day I come in/out of the hotel, I was greeted by friendly front desk staff.

"Great location, friendly staff, and awesome hotel restaurant " Read full review on TripAdvisor 12/24/2010 Vote

9. location, right off Canal St, near the French Quarter, St Charles Streetcar; the bed and amenities were good quality, the front desk and concierge staff were friendly and helpful; the price was great ($114/nt, including breakfast for 2)The not so good.

"Good hotel...but some issues " Read full review on TripAdvisor 12/23/2010 Vote

10. The front desk lady seemed like she could have been trained a little bit more.

"Hip and modern, but no water pressure! " Read full review on TripAdvisor 8/12/2010 Vote