2. The good - decor and vibe were modern and happening, but not over the top like some similar hotels, such as some WsThe bad - was guaranteed a king but only got a queen, request for upgrade was declined (despite status); maid try to come in and clean at 8 in the morning; no service elevator so staff take up a lot of space in small elevatorsThe ugly - extremely cramped and awkward layout of rooms (I tried two due to squeaky bed in first) - this is New Orleans, space is not that much of a premium.