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Rank
14th
Out of 427

Iberville Suites New Orleans

Average Price: $202  
 
Hotel Class:
910 Iberville Street
New Orleans, 70112 View map  
4-Star Hotel Rank: 7 of 37
Average review rating: 4.01
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (88) , MyTravelGuide (2) , Travelocity (3) , TripAdvisor (482) , YahooTravel (22)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 13 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
helpful (2)   hotel (2)   management (14)   problem (6)    
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1. The day I left, I did speak to the front desk about the problems I had with my room, as Shelita had asked me to do, and the gal at the front desk tried for several minutes to find an available manager, but she couldn't find any of the managers that were on duty to help her, but the one thing she did do was to give me half off the first night I had the water problems.
"Not worth staying here " Read full review on TripAdvisor   3/2/2012 Vote      
2. well mannered establishmeny and kudos to front desk manager, NIcholas.
"good times roll@ Ibervile suites " Read full review on TripAdvisor   5/8/2007 Vote      
3. She followed up with me on the problems in my room the following night when I called to let them know that they hadn't fixed the problem and there was water on the floor again as well as, the problems with the key cards that continuously ceasing work (even the one that stayed in my wallet the entire time wouldn't work) and she asked me to please speak with a manager before I left, which I was hesitant to, but did the day we were leaving.
"Not worth staying here " Read full review on TripAdvisor   3/2/2012 Vote      
4. She put the problems into the file under my record and asked me to follow up with the manager in the morning.
"Not worth staying here " Read full review on TripAdvisor   3/2/2012 Vote      
5. When we arrived, both Adam (front desk rep) and Cody (one of the hotel managers I presume) were at the desk waiting for us.
"Excellent Customer Service " Read full review on TripAdvisor   3/23/2011 Vote      
6. i tried to contact the manager repetedly & left him messages, but he never called me back.
"Fantastic hotel, poor service " Read full review on TripAdvisor   12/19/2010 Vote      
7. It is a great hotel as described in the ad for our 6 day stay for a wedding and accidents do happen,,,but when guests COMPLAIN that the hall smells like gas to the front desk and managers (if you can find one) on a DAILY basis and the same responses are given that it's 'the first I've heard of it' or 'I'll send the engineer up to look', or 'it's been taken care of' and we are all suffering from headaches and nausea.
"It Is A 4 Star, But Breathing In Carbon Monoxide for 7 Days Merits Poor Management " Read full review on TripAdvisor   1/20/2010 Vote      
8. When manager Mr.
"It Is A 4 Star, But Breathing In Carbon Monoxide for 7 Days Merits Poor Management " Read full review on TripAdvisor   1/20/2010 Vote      
9. Manager was unavailable.
"Good stay until they gave away our rental car. " Read full review on TripAdvisor   10/8/2009 Vote      
10. I called on several different occasions in the following week to speak with a manager, but my calls were not returned.
"Good stay until they gave away our rental car. " Read full review on TripAdvisor   10/8/2009 Vote      
   
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