Sheraton Nashville, Nashville, Service

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OpinionWell
Rank

12th

Out of 296

Sheraton Nashville	Average Price: $194 Check Rates

Hotel Class:

623 Union Street

Nashville, 37219 View map

4-Star Hotel Rank: 5 of 9
Average review rating: 3.34

OpinionWell Value Index: 5

Traveler reviews analyzed: Travelocity (4) , MyTravelGuide (277) , TripAdvisor (330) , Expedia (41) , YahooTravel (31)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (15) bar (97) bath (10) bathroom (65) bed (58) bill (16) breakfast (74) charge (23) check in (57) check out (10) complimentary (10) concierge (20) cost (19) deal (14) dinner (20) downtown (147) fee (21) food (53) front desk (91) hotel (527) housekeeping (24) lobby (65) location (160) maid (10) maid service (8) manager (31) money (17) parking (92) pillow (13) pool (48) price (44) rate (37) recommend (30) restaurant (68) room (559) room service (26) service (113) sheets (11) shower (44) staff (167) street (31) to park (10) towel (44) tub (11) valet (48) valet parking (19) value (12) view (63) walk (89) wireless (23)

Service

Appears in 113 comments.

67% wrote positive comments about service

The following words were used in comments with Service:
clean (7) customer (13) desk (12) excellent (6) friendly (10) good (14) great (14) guest (8) hotel (22) internet (5) location (6) nice (8) poor (5) quality (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent service both at the front desk, as well as miscellaneous issues that came up.

"Relaxing stay " Read full review on TripAdvisor 5/19/2012 Vote

2. Nice, clean rooms; great staff who provided excellent advice and concierge services, including arranging Opryland tickets and dinner recommendations.

"Excellent venue and location " Read full review on TripAdvisor 5/11/2012 Vote

3. Conference facilities/service were moderately better than average.

"Excellent venue and location " Read full review on TripAdvisor 5/11/2012 Vote

4. The service was great--room service, valet, front desk.

"Good service; some disappointments " Read full review on TripAdvisor 5/7/2012 Vote

5. Excellent service in all areas.

"Great hotel - great location " Read full review on TripAdvisor 4/23/2012 Vote

6. Room service food was very good and the service was better than most five star hotels.

"Nice hotel and GREAT service " Read full review on TripAdvisor 4/21/2012 Vote

7. Excellent Service.

"Excellent Servce located Downtown " Read full review on TripAdvisor 3/26/2012 Vote

8. It's not an extravagant property, but it was nice, clean and service was terrific.

"Nice hotel - Great Service " Read full review on TripAdvisor 2/6/2012 Vote

9. Nice hotel, clean rooms and good service.

"Nice Downtown Hotel in Nashville. " Read full review on TripAdvisor 12/28/2011 Vote

10. There is a free trolley service, offered by the City, for visitors to get around.

"Terrific Access to Historical Venues as well as Entertainment! " Read full review on TripAdvisor 11/29/2011 Vote