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OpinionWell
Rank
12th
Out of 296

Sheraton Nashville

Average Price: $194  
 
Hotel Class:
623 Union Street
Nashville, 37219 View map  
4-Star Hotel Rank: 5 of 9
Average review rating: 3.34
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (277) , Travelocity (4) , TripAdvisor (330) , YahooTravel (31)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 16 comments. 
The following words were used in comments with Bill:
overcharged (2)   park (2)   service (2)   staff (2)    
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1. They emailed my bill to me.
"Good rooms, location and views, a bit chilly at night " Read full review on TripAdvisor   11/22/2011 Vote      
2. The ONLY redeeming thing about this hotel is the staff, including the restaurant staff, who seemed genuinely embarrassed by what their chef served, thank you for taking it off my bill.
"Sheraton should be embarrassed to have its name on this property " Read full review on TripAdvisor   10/5/2011 Vote      
3. Management filled out a claim form and agreed to knock the $25 a day valet parking fee off our bill.
"Good stay, but be very careful with anything you leave in the car " Read full review on TripAdvisor   10/2/2011 Vote      
4. Had I been footing the bill, these two things would have caused me to look elsewhere for a downtown hotel.
"Other reviews had me worried... " Read full review on TripAdvisor   9/17/2011 Vote      
5. Oh, the only thing is that they had an erronous charge on my bill, so I brought it to their attention and they removed it.
"A nice place in Nashville, but overpriced! " Read full review on TripAdvisor   10/31/2010 Vote      
6. so be prepared for a larger bill than expected; this crazy rate not transparent at booking.
"Horrible Service and Unsatisfactory Conditions. DO NOT STAY HERE " Read full review on TripAdvisor   6/9/2010 Vote      
7. Outcomes-- manager never got back to me on laundry overcharge and computer interference-- when leaving I was told he had reduced laundry bill by $5-- I was ripped off by $25.
"management and staff are hopeless- beware rip offs- MANAGER IS RICHARD " Read full review on TripAdvisor   2/19/2010 Vote      
8. they make you leave a message for the billing dept and never return the call!horrible customer service.
"double billed me and wont take my call!!! " Read full review on YahooTravel   9/1/2009 Vote      
9. they double billed by credit card.
"double billed me and wont take my call!!! " Read full review on YahooTravel   9/1/2009 Vote      
10. My kids got a big kick out of the glass elevators but the lack of service really got to us, especially since this bills itself as a fairly high-end place.
"fancy elevators can't make up for bad service " Read full review on TripAdvisor   7/14/2009 Vote      
   
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