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Rank
12th
Out of 296

Sheraton Nashville

Average Price: $194  
 
Hotel Class:
623 Union Street
Nashville, 37219 View map  
4-Star Hotel Rank: 5 of 9
Average review rating: 3.34
OpinionWell Value Index: 5
Traveler reviews analyzed: Travelocity (4) , Expedia (41) , MyTravelGuide (277) , TripAdvisor (330) , YahooTravel (31)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 31 comments. 
60% wrote positive comments about manager
The following words were used in comments with Manager:
bad (2)   bags (3)   complain (2)   desk (9)   employee (2)   hotel (7)   management (33)   need (2)   rude (2)   staff (2)   well (2)    
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1. Our first room had a noise problem, in that we could hear construction or something going on, the manager was very nice, he came up listened, agreed that the noise was too much and moved us to another room.
"Just OK, Nothing Special " Read full review on TripAdvisor   9/27/2011 Vote      
2. As I was reading a comment by the manager that the rooms are brand new I was thinking that this might be the exception to the rule, but unfortunatly that's not the case.
"Sheraton need I say more " Read full review on TripAdvisor   7/2/2011 Vote      
3. Amber I think was a manager was awesome.
"New Years at Nashville " Read full review on TripAdvisor   1/3/2011 Vote      
4. I have never been treated as rudely and in such an inappropriate manner then by night manager, Scott Allen.
"Worst Hotel Experience Ever due to Poor Customer Service!" " Read full review on TripAdvisor   8/12/2010 Vote      
5. I responded 'well we don't like our stay here anyways so do whatever you want' and this Hotel Manager, Scott, responded 'Good, we'd be happy not to have you so pack your bags and lets go.
"Worst Hotel Experience Ever due to Poor Customer Service!" " Read full review on TripAdvisor   8/12/2010 Vote      
6. What kind of manager talks to guests like that.
"Worst Hotel Experience Ever due to Poor Customer Service!" " Read full review on TripAdvisor   8/12/2010 Vote      
7. The manager came over after extensive arguing about this with Ben, the front desk clerk.
"Watch your reservations " Read full review on TripAdvisor   2/2/2012 Vote      
8. Forgot to mention this to the manager.
"Terrific Access to Historical Venues as well as Entertainment! " Read full review on TripAdvisor   11/29/2011 Vote      
9. After leaving some important papers in the security box on checkout the hotel manager (Frank) went to considerable trouble to ensure they were forwarded in the minimum of time.
"Excellent Facilities and Customer Service " Read full review on TripAdvisor   8/27/2011 Vote      
10. after my call to jonathan the front desk manager called me to confirm my stay & to reasure me also.
"i've stayed in lots of hotels in nashville & this was my best stay to date " Read full review on TripAdvisor   1/24/2011 Vote      
   
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