Hotel Preston, Nashville, Service

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OpinionWell
Rank

18th

Out of 296

Hotel Preston	Average Price: $128 Check Rates

Hotel Class:

733 Briley ParkWay

Nashville, 37217 View map

3-Star Hotel Rank: 7 of 56
Average review rating: 3.84

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (68) , YahooTravel (33) , Travelocity (26) , MyTravelGuide (249) , TripAdvisor (413)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) bar (99) bath (22) bathroom (101) bed (107) bill (12) breakfast (55) charge (26) check in (40) check out (7) complimentary (8) cost (8) deal (19) decor (68) dinner (31) discount (10) downtown (76) fee (12) food (83) front desk (124) highway (22) hotel (974) housekeeping (16) interstate (15) lobby (76) location (85) lunch (8) manager (27) money (27) parking (44) pillow (65) pool (49) price (80) rate (48) recommend (51) restaurant (106) room (734) room service (46) service (111) sheets (16) shower (42) shuttle (47) staff (201) suite (26) towel (45) tub (15) value (31) view (14) walk (14) wireless (14)

Service

Appears in 111 comments.

73% wrote positive comments about service

The following words were used in comments with Service:
clean (7) customer (15) desk (7) excellent (9) exceptional (5) food (7) friendly (8) good (8) great (16) hotel (39) liked (5) nice (6) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We have stayed here more than once because the customer service is exceptional, the rooms are comfy and inexpensive and it's a really cool hotel.

"Still a fan of Hotel Preston! " Read full review on TripAdvisor 4/19/2012 Vote

2. We were happy with most everything, the friendly service at check in, extra effort from manager for check in issue, very clean rooms and bathrooms.

"It could have been awesome. " Read full review on TripAdvisor 4/3/2012 Vote

3. Great Retro motif, Fantastic Customer Service, Convenient Nashville location.

"Hotel to experience " Read full review on TripAdvisor 4/1/2012 Vote

4. I stayed there 1 night, the rooms was clean, excellent customer service at the front desk.

"Great Stay, Excellent Customer Service " Read full review on TripAdvisor 3/5/2012 Vote

5. Customer service was outstanding.

"Excellent excellent service in a truly beautiful hotel " Read full review on TripAdvisor 3/4/2012 Vote

6. The service desk people were kind and courteous.

"Remodel that actually downgrades the hotel. " Read full review on TripAdvisor 12/2/2011 Vote

7. Because of the wonderful service they are always willing to accommodate individual needs.

"Best bed in area for money! " Read full review on TripAdvisor 11/29/2011 Vote

8. I have stayed at the Preston through the years for a total of 35 plus nights and I always come back for the comfortable beds and the excellent customer service.

"Best bed in area for money! " Read full review on TripAdvisor 11/29/2011 Vote

9. Another good thing is that the service was great at the hotel.

"Decent Place to Stay " Read full review on TripAdvisor 8/13/2011 Vote

10. Overall the hotel was nice and service was friendly, but I was really turned off by their deposit policy.

"Beware of $50 "Incidental Deposit" " Read full review on TripAdvisor 8/7/2011 Vote