River Park Hotel, Miami, Service

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Rank

125th

Out of 468

River Park Hotel	Average Price: $90 Check Rates

Hotel Class:

100 SouthEast 4th Street

Miami, 33131 View map

2-Star Hotel Rank: 27 of 118
Average review rating: 2.48

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (71) , MyTravelGuide (8) , Travelocity (7) , TripAdvisor (152) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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amenity (4) bar (11) bath (4) bathroom (28) beach (9) bed (42) bill (3) breakfast (80) charge (25) check in (27) check out (12) checkout (4) closet (4) cost (17) dinner (8) downtown (35) fee (7) food (12) front desk (75) hotel (373) housekeeping (5) lobby (37) location (84) maid (6) manager (24) money (16) parking (43) pillow (5) pool (29) price (49) rate (19) recommend (18) refund (4) restaurant (28) room (295) service (48) sheets (13) shower (16) shuttle (12) staff (92) street (20) suite (34) to park (8) towel (32) valet (14) valet parking (10) value (7) view (24) walk (27) wireless (13)

Service

Appears in 48 comments.

23% wrote positive comments about service

The following words were used in comments with Service:
bad (4) good (4) great (4) hard (3) hotel (14) juice (3) lacking (3) need (4) poor (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I only gave the service a 'Average' rating, because of how nice Guillermo was in handling our needs.

"The door to Mystery " Read full review on TripAdvisor 12/26/2011 Vote

2. The hotel floor plan is nice but it lacks good customer service.

"Nice location, poor management, very dirty! " Read full review on TripAdvisor 11/22/2011 Vote

3. For what they charged, the services should have been better.

"Nigthmare " Read full review on TripAdvisor 8/18/2010 Vote

4. There wasn't enough towels in the room,this hotel needs lots of repairs and better customer service.

"Never Again!!! " Read full review on Expedia 1/13/2010 Vote

5. They pointed us to the metromover(a free railway service located across the street) which brought us to Bayside(a beautiful place with restaurants and shops along the waterfront).

"Perfect stay for pre-cruise! " Read full review on Expedia 3/19/2009 Vote

6. Since we had such great service at dinner we decided to head there for breakfast and we were greeted with the total opposite service.

"Great Stay " Read full review on TripAdvisor 2/25/2008 Vote

7. Since we had such great service at dinner we decided to head there for breakfast and we were greeted with the total opposite service.

"Great Stay " Read full review on TripAdvisor 2/25/2008 Vote

8. It was a little hard to find but we were given good service at the front desk and ended up with a suite on one of the upper floors.

"Pleasant Supprise " Read full review on TripAdvisor 12/19/2007 Vote

9. I was going on a cruise and they offer a shuttle service 6$ a person.

"Good for 1 or 2 day stay " Read full review on TripAdvisor 4/15/2012 Vote

10. I told her 'No service please.

"The door to Mystery " Read full review on TripAdvisor 12/26/2011 Vote