Embassy Suites Miami, Miami, Service

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Rank

22nd

Out of 468

Embassy Suites Miami	Average Price: $132 Check Rates

Hotel Class:

3974 NorthWest South River Drive

Miami, 33142 View map

3-Star Hotel Rank: 8 of 122
Average review rating: 3.68

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (88) , MyTravelGuide (257) , Travelocity (18) , TripAdvisor (393) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) balcony (18) bar (33) bath (13) bathroom (53) beach (41) bed (68) bill (12) breakfast (379) charge (29) check in (65) check out (14) checkout (12) complimentary (76) cost (26) deal (16) decor (14) dinner (36) downtown (10) fee (18) fitness center (13) food (82) front desk (123) hot tub (13) hotel (812) housekeeping (22) lobby (39) location (97) manager (60) money (25) neighborhood (14) parking (72) pillow (12) pool (110) price (41) rate (30) recommend (50) restaurant (130) room (723) room service (27) service (184) shower (22) shuttle (250) staff (225) suite (295) towel (19) value (33) view (25) walk (30) wireless (15)

Service

Appears in 184 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
clean (9) cruise (8) customer (33) desk (18) excellent (11) food (13) free (21) good (16) great (25) guest (9) hotel (45) internet (8) nice (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They provided a free shuttle service to and from the airport, as well as a cruise package which gave us free shuttle to the cruise port.

"Embassy Suites is always a good stay " Read full review on TripAdvisor 4/21/2012 Vote

2. Superb service (by our waiter, Gregory) and atmosphere of restaurant, and even delicious food.

"Close to airport.... but come for the restaurant! " Read full review on TripAdvisor 3/31/2012 Vote

3. the free airport shuttle service arrived quickly with a very nice driver despite some rude behavior from a few of the other riders.

"Excellent hotel and service " Read full review on TripAdvisor 2/19/2012 Vote

4. Plenty of shuttle services to South Beach, MIA and Miami Port.

"perfect! " Read full review on TripAdvisor 1/30/2012 Vote

5. Clean serviceable room with free bottled water.

"Good for airport stop over after long flight. " Read full review on TripAdvisor 1/9/2012 Vote

6. Fabulous suites around a lovely airy atrium and great service all round.

"An unexpected treat " Read full review on TripAdvisor 1/6/2012 Vote

7. We usually stay at Embassy Suites because of good service and this was no different.

"Great Stay " Read full review on TripAdvisor 12/17/2011 Vote

8. Very nice service overall.

"Very good hotel " Read full review on TripAdvisor 12/15/2011 Vote

9. Clean, good housekeeping services - we were in and out at odd times and they always managed to come and make up the room in between without us having to call.

"Very good hotel " Read full review on TripAdvisor 12/15/2011 Vote

10. Excellent customer service.

"excellent " Read full review on TripAdvisor 11/14/2011 Vote