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Rank
22nd
Out of 468

Embassy Suites Miami

Average Price: $132  
 
Hotel Class:
3974 NorthWest South River Drive
Miami, 33142 View map  
3-Star Hotel Rank: 8 of 122
Average review rating: 3.68
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (88) , MyTravelGuide (257) , Travelocity (18) , TripAdvisor (393) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 22 comments. 
25% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
clean (7)   concierge (2)   customer (2)   desk (5)   good (3)   hotel (3)   problem (2)   rental (2)   return (2)    
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1. The following day, I continued to sneeze, nose continued to run, eyes continued to water as I waited for housekeeping to come to clean.
"Nice place....could be cleaner " Read full review on TripAdvisor   3/30/2012 Vote      
2. Clean, good housekeeping services - we were in and out at odd times and they always managed to come and make up the room in between without us having to call.
"Very good hotel " Read full review on TripAdvisor   12/15/2011 Vote      
3. Great service, spacious rooms and good housekeeping.
"Excellent Choice!!! " Read full review on TripAdvisor   3/6/2009 Vote      
4. Fire alrm went off 10 times during the evening and night, TV and microwave did not work, did not have wash cloths and front desk sent up tan handtowels (rags) used by housekeeping to clean with to be used as washcloths.
"Not up to Hilton Standards " Read full review on TripAdvisor   7/24/2008 Vote      
5. When I contacted George at reception he was made aware about the room and said he would contact housekeeping.
"A little attention to detail could have been excellent " Read full review on TripAdvisor   5/13/2012 Vote      
6. There were no extra rolls of toilet paper anywhere in site, and it took forever for housekeeping to bring some.
"Very Nice Hotel...but a little annoying at times. " Read full review on TripAdvisor   1/21/2011 Vote      
7. Housekeeping needs to step it up a notch- there were room service trays left in the hallway ALL DAY.
"Very Nice Hotel...but a little annoying at times. " Read full review on TripAdvisor   1/21/2011 Vote      
8. However, I guess in the mad rush to prepare rooms, housekeeping forgot to restock toiletries- no tissue, no soap, and no bath towels.
"Very Nice Hotel...but a little annoying at times. " Read full review on TripAdvisor   1/21/2011 Vote      
9. And when we arrived housekeeping had forgotten to change the bedding on the sofa bed after the previous guest.
"Not as good as other Embassy Suites " Read full review on TripAdvisor   8/3/2010 Vote      
10. I was so impressed with the gracious and genuine customer-service attitude of all the staff here (including front desk, breakfast servers, car rental agency, restaurant servers, housekeeping, concierge, and shuttle driver).
"Great Pre-Post Cruise Hotel From Miami " Read full review on TripAdvisor   4/11/2010 Vote      
   
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