El Palacio Hotel, Miami, Staff

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Rank

171st

Out of 468

El Palacio Hotel	Average Price: $87 Check Rates

Hotel Class:

21485 NorthWest 27 Avenue

Miami, 33056 View map

5-Star Hotel Rank: 11 of 16
Average review rating: 3.54

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (22) , Travelocity (14) , TripAdvisor (65)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) balcony (8) bar (26) bargain (1) bathroom (9) beach (3) bed (16) bill (2) breakfast (9) charge (3) check in (8) check out (6) concierge (1) cost (4) deal (1) dinner (4) downtown (2) fee (7) food (14) front desk (13) hotel (115) lobby (5) location (20) maid (2) manager (5) money (6) parking (6) pillow (2) pool (13) price (10) rate (3) recommend (9) refund (4) restaurant (16) room (76) service (13) sheets (7) shower (8) shuttle (7) staff (49) street (2) suite (4) towel (4) tub (2) value (6) view (18) walk (8) walk in (1) water pressure (1) wireless (2)

Staff

Appears in 49 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (3) attitude (2) bar (2) clean (4) desk (4) excellent (3) friendly (12) great (5) helpful (6) hotel (9) need (3) nice (3) professional (3) reservation (2) rude (2) service (3) sports (3) wondering (2)

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1. It was FANTASTIC!the property was clean and the icing on the cake was the great attitude of the staff in particular a lady from europe at the Front Desk - From the first day we checked in she had a very positive welcoming attitude .

"Great Place ! " Read full review on Travelocity 5/1/2010 Vote

2. The staff was very nice and accommodating.

"Super Bowl XLIV " Read full review on TripAdvisor 2/20/2010 Vote

3. Courteous staff.

"Orange Bowl Launch pad " Read full review on Expedia 1/29/2010 Vote

4. as a matter of fact ALL the hotel staff were GREAT .

"Who dat ! Hotel " Read full review on TripAdvisor 1/28/2010 Vote

5. The staff tried to be helpful, but had obviously given away our room.

"Orange Bowl " Read full review on Expedia 1/19/2010 Vote

6. BUT THE FRONT DESK STAFF IS WONDERFUL!--Tracy from Fort Myers.

"I stay often BUT ONLY BECAUSE OF LOCATION! " Read full review on TripAdvisor 1/5/2010 Vote

7. The staff was friendly ; although it took awhile to get cheked in; they did say that it was their 2nd busiest weekend of the year.

"Excellent Hotel next to Landshark Stadium " Read full review on Travelocity 1/1/2010 Vote

8. We also found the entire staff to be friendly and very helpful.

"Hidden Gem " Read full review on TripAdvisor 12/1/2009 Vote

9. The staff was very friendly and helpful.

"Sports hotel right next to Miami Dolphins Stadium! Perfect for football fans! " Read full review on TripAdvisor 11/26/2009 Vote

10. I forgot to mention the staff was very nice & professional and the rate was very AFFORDABLE.

"VERY SURPRISED!!! " Read full review on TripAdvisor 11/11/2009 Vote