El Palacio Hotel, Miami, Refund

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OpinionWell
Rank

171st

Out of 468

El Palacio Hotel	Average Price: $87 Check Rates

Hotel Class:

21485 NorthWest 27 Avenue

Miami, 33056 View map

5-Star Hotel Rank: 11 of 16
Average review rating: 3.54

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (22) , Travelocity (14) , Expedia (37) , TripAdvisor (65)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (3) balcony (8) bar (26) bargain (1) bathroom (9) beach (3) bed (16) bill (2) breakfast (9) charge (3) check in (8) check out (6) concierge (1) cost (4) deal (1) dinner (4) downtown (2) fee (7) food (14) front desk (13) hotel (115) lobby (5) location (20) maid (2) manager (5) money (6) parking (6) pillow (2) pool (13) price (10) rate (3) recommend (9) refund (4) restaurant (16) room (76) service (13) sheets (7) shower (8) shuttle (7) staff (49) street (2) suite (4) towel (4) tub (2) value (6) view (18) walk (8) walk in (1) water pressure (1) wireless (2)

Refund

Appears in 4 comments.

100% wrote positive comments about refund

The following words were used in comments with Refund:

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1. breakfast not good at all please try to upgrade some of these matters for you next time guess i would like to have a refund but i know that won't happen p.

"not impressed " Read full review on Expedia 8/18/2009 Vote

2. Mixed reviews made it a scary choice as once booked there is no refunds.

"Great place if had new Management " Read full review on TripAdvisor 4/5/2010 Vote

3. The manager never returned our phone call and refused to give us a refund.

"NOT a place to stay " Read full review on TripAdvisor 2/23/2010 Vote

4. However after meeting with the unfriendly owner, we were assigned another room only because we were refused a refund and not allowed to check out early.

"Hotel was extremely uncomfortable, dingy, and well not worth the money. " Read full review on TripAdvisor 7/29/2008 Vote