El Palacio Hotel, Miami, Front Desk

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Rank

171st

Out of 468

El Palacio Hotel	Average Price: $87 Check Rates

Hotel Class:

21485 NorthWest 27 Avenue

Miami, 33056 View map

5-Star Hotel Rank: 11 of 16
Average review rating: 3.54

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (22) , Travelocity (14) , TripAdvisor (65)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 13 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) desk (13) good (3) great (5) hotel (2) liked (2) night (3)

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1. Came to Superbowl!what a great place , Great Front Desk Lady from England - great attitude with all those people checking in - always happy for the entire stay .

"Who dat ! Hotel " Read full review on TripAdvisor 1/28/2010 Vote

2. BUT THE FRONT DESK STAFF IS WONDERFUL!--Tracy from Fort Myers.

"I stay often BUT ONLY BECAUSE OF LOCATION! " Read full review on TripAdvisor 1/5/2010 Vote

3. The hotel was good and the front desk people were good but Ledgends was what made this trip worth repeating over and over again I look forwand to next year.

"Is It Really Time To go? " Read full review on TripAdvisor 11/13/2009 Vote

4. i called the front desk and told them they moved us to another room where hte shower was broken water ran all over it i will never stay at this hotel again itrevled over 300 miles to go stay like that they didnt come one fix the shower until that night cause i had to call them back to do that now tell me how good was my stay.

"mistake " Read full review on TripAdvisor 2/16/2009 Vote

5. even met a very nice lady from Birmingham, UK at the front desk!and for me personally the coup-de-gras was the toilets are cleaned then sealed, confirming it is hygienically cleaned.

"WOW " Read full review on Travelocity 2/1/2009 Vote

6. Thess was great at front desk, Chris the bar manager was also.

"nice place " Read full review on TripAdvisor 11/12/2008 Vote

7. The front desk folks were very friendly the entire stay.

"The price is right, the hotel was spotless GREAT BARGAIN " Read full review on TripAdvisor 1/7/2008 Vote

8. It was FANTASTIC!the property was clean and the icing on the cake was the great attitude of the staff in particular a lady from europe at the Front Desk - From the first day we checked in she had a very positive welcoming attitude .

"Great Place ! " Read full review on Travelocity 5/1/2010 Vote

9. The front desk said there was nothing they could do for us, we would have to wait until Monday.

"NOT a place to stay " Read full review on TripAdvisor 2/23/2010 Vote

10. I like to thank the very courtesy staff at the front desk and the lounge area I just wish I had more room to mention them all so to keep from missing anyone a very big thank you toall.

"Ivory Family Reunion at the El Palacio " Read full review on TripAdvisor 7/8/2008 Vote