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OpinionWell
Rank
171st
Out of 468

El Palacio Hotel

Average Price: $87  
 
Hotel Class:
21485 NorthWest 27 Avenue
Miami, 33056 View map  
5-Star Hotel Rank: 11 of 16
Average review rating: 3.54
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (22) , Travelocity (14) , TripAdvisor (65)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 8 comments. 
33% wrote positive comments about check in
The following words were used in comments with Check in:
clean (2)   dirty (2)   game (2)   need (2)   nice (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Staff very nice but needed more at check in.
"Get there early " Read full review on Expedia   10/7/2009 Vote      
2. Check-in was supposed to be 3 o'clock, and we were there at that time.
"Orange Bowl " Read full review on Expedia   1/19/2010 Vote      
3. If your going to a dolphins game get there about 3 hours early, the shuttle leaves 2 hours before the game and the check in line was long.
"Get there early " Read full review on Expedia   10/7/2009 Vote      
4. The check-in process took a long time.
"Good Experience " Read full review on Expedia   3/31/2009 Vote      
5. 1) I slept one hour and found myself on the bare matteress - sticky and dirty - not healty - worst thing - bought Painters tape - taped the sheet down - at least it was clean but did not fit 2) at check in got added ground charges - "These are the hotel charges - Bullcrap" 3) Free Breakfast Mon thru Fri - just cereal and milk - OK - Sat and Sun presented with a unknown bill for $13 after ate food 4) Hair in shower - shower head needs cleaning - sliding glass door dirty - 5) Something GOOD - One side of the building is ringside for the Horse Race Track - very interesting.
"Sheets Don't fit bed - come off easy " Read full review on Travelocity   2/1/2008 Vote      
6. Nice people, but very slow and no management present to help or recognize that maybe people would not be happy wasting vacation time waiting to check-in.
"Great place if had new Management " Read full review on TripAdvisor   4/5/2010 Vote      
7. THE BAD:-Waited 45 minutes to check-in as line filled the lobby.
"Great place if had new Management " Read full review on TripAdvisor   4/5/2010 Vote      
8. Theres no bellhop, and the young man behind the check in desk was so rude and had a do not care attitude.
"miami trip " Read full review on Expedia   4/20/2009 Vote      
   
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