El Palacio Hotel, Miami, Service

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Rank

171st

Out of 468

El Palacio Hotel	Average Price: $87 Check Rates

Hotel Class:

21485 NorthWest 27 Avenue

Miami, 33056 View map

5-Star Hotel Rank: 11 of 16
Average review rating: 3.54

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (22) , Travelocity (14) , Expedia (37) , TripAdvisor (65)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (3) balcony (8) bar (26) bargain (1) bathroom (9) beach (3) bed (16) bill (2) breakfast (9) charge (3) check in (8) check out (6) concierge (1) cost (4) deal (1) dinner (4) downtown (2) fee (7) food (14) front desk (13) hotel (115) lobby (5) location (20) maid (2) manager (5) money (6) parking (6) pillow (2) pool (13) price (10) rate (3) recommend (9) refund (4) restaurant (16) room (76) service (13) sheets (7) shower (8) shuttle (7) staff (49) street (2) suite (4) towel (4) tub (2) value (6) view (18) walk (8) walk in (1) water pressure (1) wireless (2)

Service

Appears in 13 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
better (2) excellent (2) food (2) good (2) hotel (6)

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1. The hotel staff was very friendley and the service was awesome.

"A good night sleep at a 5 star hotel " Read full review on TripAdvisor 2/18/2010 Vote

2. We cannot express our gratitude enough for your excellent service.

"Great Experience All Around! Friendly Staff, Great Rooms and Excellent Service! " Read full review on TripAdvisor 9/28/2009 Vote

3. The food and service was good in the restaurant.

"Clean my room please! " Read full review on Expedia 4/1/2009 Vote

4. For the cheap cost, I got better more down to earth service than any high filutin name brand hotel.

"Its About The People " Read full review on TripAdvisor 9/16/2007 Vote

5. i work at atlantis resort paradise island nassau, bahamas so i know how a hotel pose to be well kept and the staff pose to always blow away the guests with excellent service and thats exactly what the staff at el palacio sports hotel did to me during my stay there.

"loved el palacio miami " Read full review on TripAdvisor 9/14/2007 Vote

6. -The hotel does not have a shuttle service to/from the stadium, but an independent tour bus agency will take you to the stadium for $10 each.

"Great place if had new Management " Read full review on TripAdvisor 4/5/2010 Vote

7. The menu is very limited and pretty much self service, but once arrived the food was pretty good.

"Great place if had new Management " Read full review on TripAdvisor 4/5/2010 Vote

8. This Hotel was clean, the service was very comparable if not better than some 4 star resorts I have stayed.

"Hidden Gem " Read full review on TripAdvisor 12/1/2009 Vote

9. I can't even compare the service.

"Not impressed " Read full review on Expedia 3/18/2009 Vote

10. They have a great location (near the stadium and race course) and easy access in and out of the property near retail, services and restaurants.

"Took Care of My Parents " Read full review on TripAdvisor 12/15/2008 Vote