El Palacio Hotel, Miami, Manager

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Rank

171st

Out of 468

El Palacio Hotel	Average Price: $87 Check Rates

Hotel Class:

21485 NorthWest 27 Avenue

Miami, 33056 View map

5-Star Hotel Rank: 11 of 16
Average review rating: 3.54

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (22) , Travelocity (14) , TripAdvisor (65)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 5 comments.

The following words were used in comments with Manager:

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1. The manager never returned our phone call and refused to give us a refund.

"NOT a place to stay " Read full review on TripAdvisor 2/23/2010 Vote

2. blush) and although the hotel could not help me as they were out of what I needed, Vincent Pla, the hotel's Sales Manager, took me personally to get what I needed to a local pharmacy.

"GREAT HOTEL! BUT EVEN BETTER PEOPLE " Read full review on TripAdvisor 1/3/2010 Vote

3. He is a manager without the attitude.

"Is It Really Time To go? " Read full review on TripAdvisor 11/13/2009 Vote

4. Thess was great at front desk, Chris the bar manager was also.

"nice place " Read full review on TripAdvisor 11/12/2008 Vote

5. The managers are always looking to serve the client and the atmosphere is always pleasant.

"Very Pleased " Read full review on TripAdvisor 5/28/2008 Vote