Crowne Plaza Miami Airport, Miami, Front Desk

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OpinionWell
Rank

55th

Out of 468

Crowne Plaza Miami Airport	Average Price: $139 Check Rates

Hotel Class:

950 NorthWest LeJeune Road

Miami, 33126 View map

4-Star Hotel Rank: 23 of 58
Average review rating: 3.83

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (16) , MyTravelGuide (47) , TripAdvisor (166) , YahooTravel (5)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 42 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) desk (42) friendly (3) helpful (4) hotel (6) informative (4) management (2) night (3) pleasant (3) problem (2) return (2) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. First I must say the staff and front desk are VERY polite, friendly, and helpful.

"A little disappointed... " Read full review on TripAdvisor 3/16/2012 Vote

2. Front desk and bell staff were excellent - really welcoming, just what you want after a long journey followed by a very slow queue at Immigration.

"Nice stopover " Read full review on TripAdvisor 3/8/2012 Vote

3. The front desk personnel were terrific.

"Great Stay! " Read full review on TripAdvisor 2/26/2012 Vote

4. Luckily, the front desk lady sent someone to help me with the luggage to my new unoccupied room.

"Dissapointing " Read full review on TripAdvisor 1/24/2012 Vote

5. The front desk lady, nice enough, ensured me that nobody should be in the room as she had called.

"Dissapointing " Read full review on TripAdvisor 1/24/2012 Vote

6. Based on the cleanliness issues we had in the first room along with the apathetic response from the front desk, we will not be staying in this hotel again.

"Would not stay here again " Read full review on TripAdvisor 1/5/2012 Vote

7. Friendly hostess at front desk.

"Holiday Inn doing well. " Read full review on TripAdvisor 12/6/2011 Vote

8. Shuttle driver, front desk and cleaning staff all quite pleasant.

"It is near the airport and its nice. " Read full review on TripAdvisor 10/31/2011 Vote

9. Easy to find and front desk pleasant and quick to check us in.

"Fantastic Airport Hotel " Read full review on TripAdvisor 5/9/2011 Vote

10. I was booked here by AA when my connection was missed, so I was pleased that the front desk was able to offer a choice of rooms, and also that the bar was open late and accepted the food vouchers from the airline.

"Dated room, but okay " Read full review on TripAdvisor 5/4/2011 Vote