Hotel Palomar Los Angeles - Westwood - a Kimpton Hotel, Los Angeles, Service

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1st

Out of 700

Hotel Palomar Los Angeles - Westwood - a Kimpton Hotel	Average Price: $265 Check Rates

Hotel Class:

10740 Wilshire Boulevard

Los Angeles, 90024 View map

3-Star Hotel Rank: 1 of 84
Average review rating: 4.2

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (186) , TripAdvisor (506) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (37) bar (107) bath (26) bathroom (123) beach (23) bed (99) breakfast (96) charge (32) check in (75) closet (21) complimentary (63) concierge (32) cost (29) deal (19) decor (64) dinner (42) fee (28) food (96) front desk (115) gym (20) hotel (1168) housekeeping (23) lobby (130) location (316) manager (29) money (25) neighborhood (34) parking (148) pillow (24) pool (122) price (73) rate (77) recommend (74) restaurant (251) room (793) room service (60) service (248) shower (47) spa (24) staff (421) street (69) suite (84) towel (33) tub (31) valet (138) valet parking (61) value (40) view (85) walk (111) wireless (35)

Service

Appears in 248 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
excellent (20) food (20) friendly (15) good (26) great (40) hotel (75) liked (12) location (15) nice (16) night (16)

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1. Workout room a bit on the small size but service was good as usual from Kimpton.

"Solid LA Hotel Choice in W LA " Read full review on TripAdvisor 4/21/2012 Vote

2. The staff are ok , but given that we have stayed at many hotels in the US the level of customer service we felt was generally ok, but appeared to not have the personal touch of many other hotels.

"Nice Hotel but service a little cold " Read full review on TripAdvisor 4/19/2012 Vote

3. We were very well received by the front desk and car valet service and that made us feel welcome right away.

"Very good value a step away from Beverly Hills " Read full review on TripAdvisor 3/28/2012 Vote

4. Rooms are clean; front desk, valet and service are great.

"Great Stay in LA " Read full review on TripAdvisor 3/25/2012 Vote

5. The service, including free morning coffee and evening wine tasting, was appreciated.

"EXCELLENCE ACROSS THE BOARD IN ACCOMMODATIONS AND SERVICE " Read full review on TripAdvisor 3/24/2012 Vote

6. Service is impeccable and rooms are immaculate.

"As Usual...Excellence from Kimpton! " Read full review on TripAdvisor 3/21/2012 Vote

7. Valet/bellhop service was great and the front desk was efficient.

"One of the best options not far from UCLA " Read full review on TripAdvisor 3/5/2012 Vote

8. We've stayed at the Palomar twice and have enjoyed great service and a very nice room each time.

"Friendly and hip in LA " Read full review on TripAdvisor 3/2/2012 Vote

9. The service was great except for the wake up call that came at 5am instead of 8am, but they quickly compensated for that by comping the valet parking for the night.

"Very nice hotel " Read full review on TripAdvisor 2/9/2012 Vote

10. And we got the best service, attentive staff and we truly felt like home away from home.

"Home Away From Home " Read full review on TripAdvisor 2/3/2012 Vote