Renaissance Los Angeles, Los Angeles, Service

OpinionWell's Blog

Home » United States » California » Los Angeles Destinations » Los Angeles Hotels » Renaissance Los Angeles

OpinionWell
Rank

26th

Out of 700

Renaissance Los Angeles	Average Price: $197 Check Rates

Hotel Class:

9620 Airport Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 10 of 84
Average review rating: 4.2

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (41) , MyTravelGuide (383) , Travelocity (13) , TripAdvisor (429) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (19) bar (54) bath (21) bathroom (56) beach (22) bed (110) breakfast (122) charge (28) check in (79) check out (13) check-out (11) complimentary (28) concierge (47) cost (23) deal (30) decor (19) dinner (31) fee (16) food (85) front desk (68) gym (17) hotel (859) housekeeping (12) lobby (97) location (82) lunch (11) manager (19) money (26) parking (123) pillow (19) pool (54) price (65) rate (81) recommend (52) restaurant (96) room (578) room service (56) service (145) shower (47) shuttle (193) staff (201) street (54) suite (34) towel (31) valet (21) valet parking (13) value (30) view (31) walk (33) wireless (28)

Service

Appears in 145 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
clean (7) comfortable (8) customer (13) excellent (14) food (12) free (9) friendly (10) good (26) great (20) hotel (55) lobby (8) lounge (8) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The customer service at this hotel is fantastic.

"Great Service! " Read full review on TripAdvisor 5/22/2012 Vote

2. Dinner in the restaurant was good quality, and great service, although again wasn't cheap.

"Good airport hotel " Read full review on TripAdvisor 5/14/2012 Vote

3. Nice service, but it's trying to be a huge boutique hotel, there's bizarre music playing in every public space.

"Watch for hidden charges " Read full review on TripAdvisor 5/11/2012 Vote

4. Remember, this service is about convenience, not the money.

"Convenience! " Read full review on TripAdvisor 5/3/2012 Vote

5. Service was top notch; the front desk clerk gave us a room that was quiet but had a view for the little ones and also sent up complimentary milk and cookies for them.

"Clean and convenient LAX hotel " Read full review on TripAdvisor 4/3/2012 Vote

6. The hotel is comfortable and clean; service is good and the parking was free (with booking through Expedia) and convenient.

"Good airport hotel " Read full review on TripAdvisor 3/30/2012 Vote

7. I take my hat off to the great customer service you get at this Renaissance Hotel.

"Good Hotel- Great Service " Read full review on TripAdvisor 3/5/2012 Vote

8. I'd stay here again for the rooms alone, and the (mostly) excellent service was a great bonus.

"GREAT rooms, mixed elsewhere " Read full review on TripAdvisor 1/26/2012 Vote

9. The service was friendly.

"Good value close to the airport " Read full review on TripAdvisor 12/21/2011 Vote

10. Great service.

"Large Rooms and Quiet " Read full review on TripAdvisor 11/8/2011 Vote