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OpinionWell
Rank
26th
Out of 700

Renaissance Los Angeles

Average Price: $197  
 
Hotel Class:
9620 Airport Boulevard
Los Angeles, 90045 View map  
3-Star Hotel Rank: 10 of 84
Average review rating: 4.2
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (41) , MyTravelGuide (383) , Travelocity (13) , TripAdvisor (429) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 68 comments. 
84% wrote positive comments about front desk
The following words were used in comments with Front desk:
accommodating (5)   airport (4)   arrival (6)   clerk (4)   club (4)   concierge (4)   desk (72)   friendly (7)   helpful (10)   hotel (12)   pleasant (3)   problem (5)   welcoming (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. It seemed like the front desk had no record of my payment though my credit card had already been charged.
"Outdated Renaissance Experience " Read full review on TripAdvisor   5/12/2012 Vote      
2. A quick phone call to the front desk saw our neighbours go quiet, but then the other side started, so another phone call and they also quietened down within about 20 minutes.
"Good for a stop over. " Read full review on TripAdvisor   3/30/2012 Vote      
3. However, I could not get the arm to open in the hotel, despite two additional trips to the front desk, and trying to get some help by pressing the 'assistance needed' button on the intercom at the parking garage.
"nobody cares in this hotel " Read full review on TripAdvisor   3/24/2012 Vote      
4. The front desk has been helpful.
"My favorite hotel near LAX " Read full review on TripAdvisor   1/21/2012 Vote      
5. Front desk staff were efficient without being over friendly.
"The position is the positive " Read full review on TripAdvisor   1/21/2012 Vote      
6. Our stay was the night after Thanksgiving & probably pretty quiet overall so the front desk upgraded us to a junior suite without even asking.
"Above & beyond the typical airport hotel! " Read full review on TripAdvisor   12/5/2011 Vote      
7. The front desk accommodated our requests and put us in a room facing the airport.
"Excellent Stay " Read full review on TripAdvisor   9/18/2011 Vote      
8. The person at the front desk asked if we would like our room now.
"Geat airport hotel! " Read full review on TripAdvisor   8/16/2011 Vote      
9. Great front desk follow through.
"Good experience except for one important thing.... " Read full review on TripAdvisor   7/27/2011 Vote      
10. The hotel is beautifully decorated and feels welcoming and the front desk staff was efficient and friendly.
"Perfect for our needs " Read full review on TripAdvisor   5/17/2011 Vote      
   
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