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Rank
26th
Out of 700

Renaissance Los Angeles

Average Price: $197  
 
Hotel Class:
9620 Airport Boulevard
Los Angeles, 90045 View map  
3-Star Hotel Rank: 10 of 84
Average review rating: 4.2
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (41) , MyTravelGuide (383) , Travelocity (13) , TripAdvisor (429) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 19 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
attentive (2)   bug (3)   clerk (2)   courteous (2)   desk (3)   hotel (6)   luggage (2)   management (19)   pleasant (2)   return (2)    
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1. Affable Carlo, manager and executive on duty was attentive, courteous and pleasant.
"Nice--people, location, rooms " Read full review on TripAdvisor   10/20/2011 Vote      
2. On a recent trip, a small snafu was immediately addressed and corrected by manager Patrice Desvarieux who really went beyond what was required in making sure we were satisfied.
"Great managment...best lax hotel. " Read full review on TripAdvisor   7/8/2011 Vote      
3. The staff was courteous & attentive (the hotel manager personally carried our luggage up to the room).
"Quiet & elegant place to stay. " Read full review on Expedia   6/4/2009 Vote      
4. Unless this was a fluke, everything went incredibly smoothly from catching the complimentary shuttle bus to a personal welcome greeting from the hotel manager as I entered the lobby.
"Exceeded expectations " Read full review on TripAdvisor   11/6/2007 Vote      
5. The hotels response was good, manager said they would close the room off for debugging, as well as surrounding rooms.
"Bedbugs " Read full review on TripAdvisor   12/9/2011 Vote      
6. Let the manager know the next morning, but am going to call back now that I know it's bed bugs.
Read full review   11/9/2011 Vote      
7. I also called the hotel manager and never heard back until a family member sent a letter to someone at corp.
"Bed Bugs " Read full review on TripAdvisor   8/19/2011 Vote      
8. I took one of the bed bugs down to the front desk to show them and the front desk clerk told me he would have to take the bug to show the exterminator and then said, 'have a nice day' with never an apology or the managers name and number.
"Bed Bugs " Read full review on TripAdvisor   8/19/2011 Vote      
9. and they urged the general manager to return my call.
"Bed Bugs " Read full review on TripAdvisor   8/19/2011 Vote      
10. In the interm of not hearing back from the manager, I also called the LA county health dept.
"Bed Bugs " Read full review on TripAdvisor   8/19/2011 Vote      
   
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