Ocean Key House, Key West, Front Desk

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Rank

6th

Out of 168

Ocean Key House	Average Daily Rate: NA Check Rates

Hotel Class:

Zero Duval Street

Key West, 33040 View map

4-Star Hotel Rank: 2 of 16
Average review rating: 4.38

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (86) , MyTravelGuide (13) , TripAdvisor (284) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (5) balcony (79) bar (44) bath (21) bathroom (44) beach (17) bed (46) bill (7) breakfast (50) check in (28) check out (5) concierge (9) cost (7) deal (5) decor (10) dinner (20) fee (5) food (52) front desk (18) hot tub (6) hotel (295) housekeeping (8) lobby (5) location (142) lunch (11) money (14) ocean (196) parking (19) pool (128) price (20) rate (10) recommend (31) restaurant (75) room (353) room service (20) service (81) shower (23) spa (35) staff (141) street (73) suite (82) towel (14) tub (19) valet (7) valet parking (9) value (9) view (160) walk (47) walk in (4) whirlpool (13)

Front desk

Appears in 18 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (3) better (2) concierge (2) desk (18) excellent (3) friendly (5) helpful (4) hotel (4) housekeeping (2) polite (2) professional (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very friendly welocming front desk staff.

"Exceeds Expectations! " Read full review on Expedia 1/27/2010 Vote

2. The hotel was in excellent condition, the front desk, housekeeping and wait staff were very attentive and extrtemely helpful.

"Outstanding " Read full review on Expedia 11/5/2009 Vote

3. Service was excellent - the concierge booked us a wonderful meal at Commodores seafood restaurant for Christmas Day, and the front desk staff were always really helpful and friendly.

"A fabulous resort, right on Duval! " Read full review on TripAdvisor 1/4/2009 Vote

4. The front desk supervisor who checked us in (Eddie) was excellant, as was the bellman, Ron.

"Okay but not 5-Star " Read full review on TripAdvisor 11/13/2008 Vote

5. Special mention to Carl on the front desk who was always very attentive and friendly - he definitely contributed to making our stay as great as it was.

"Absolutely fantastic time " Read full review on TripAdvisor 7/13/2008 Vote

6. I felt the the front desk staff could have been more helpful & could have had better follow up.

"Loved the Location but ... " Read full review on TripAdvisor 3/29/2008 Vote

7. We arrived early and our room was 'almost ready' so we left our car and luggage with the valet and walked several blocks to Caroline`s (a restaurant recommended by the front desk) for a late lunch.

"Perfect Ending In Paradise! " Read full review on TripAdvisor 1/7/2008 Vote

8. The front desk staff were very helpful and courteous.

"Great location " Read full review on TripAdvisor 12/27/2007 Vote

9. Check-in was easy, and the front desk staff was pleasant, professional and polite.

"Very Nice Key West Resort " Read full review on TripAdvisor 6/26/2007 Vote

10. Check in was quick and the front desk staff were very polite and attentive.

"Perfect Location " Read full review on TripAdvisor 5/7/2007 Vote