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Rank

94th

Out of 718

Hilton Houston	Average Price: $122 Check Rates

Hotel Class:

6780 Southwest Freeway

Houston, 77074-2102 View map

3-Star Hotel Rank: 49 of 121
Average review rating: 3.41

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (130) , Travelocity (3) , TripAdvisor (74) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) bar (6) bathroom (13) bed (13) breakfast (20) charge (3) check in (11) check out (4) check-out (2) closet (2) complimentary (3) concierge (7) cost (4) deal (3) dinner (5) downtown (7) food (10) freeway (14) front desk (20) gym (2) highway (9) hotel (136) housekeeping (2) laundry (2) lobby (14) location (29) manager (12) money (5) neighborhood (6) parking (13) pillow (3) pool (4) price (16) rate (10) recommend (8) restaurant (29) room (128) room service (2) service (20) shower (9) shuttle (6) staff (49) street (2) suite (3) towel (3) tub (2) value (4) walk (5) water pressure (2) wireless (6)

Staff

Appears in 49 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (2) area (3) clean (10) comfortable (3) couple (3) desk (4) fantastic (2) friendly (10) good (3) great (7) helpful (9) hotel (14) management (2) need (2) nice (5) night (3) pleasant (2)

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1. But it was clean and the staff were helpful.

"Hotel staff try to make it nice " Read full review on TripAdvisor 5/16/2012 Vote

2. The staff was friendly and tried to be helpful at all times.

"Hotel staff try to make it nice " Read full review on TripAdvisor 5/16/2012 Vote

3. We finally stopped listening to staff and went to Don Carlos the Mexican over the road and it was brilliant, yes fair play best to drive there at night but staff should know the local area at the very least.

"Depends what you need " Read full review on TripAdvisor 3/27/2012 Vote

4. We spent a good couple of hours on a goose chase because the staff did not know the area or general directions.

"Depends what you need " Read full review on TripAdvisor 3/27/2012 Vote

5. All staff are friendly but only a couple seemed useful.

"Depends what you need " Read full review on TripAdvisor 3/27/2012 Vote

6. The staff has always been helpful and the hotel is always clean.

"It is what it is " Read full review on TripAdvisor 11/25/2011 Vote

7. The staff was courteous, the breakfast buffet include cooked to order omelets and was completely pleased.

"Nice Stay and Great Breakfast - Air Is Noisy " Read full review on TripAdvisor 11/12/2011 Vote

8. Executive Lounge staff are great as well, the gentleman who was up there on my last stay (week of 10/10) is a great representative of what Hilton is.

"Return Visitor " Read full review on TripAdvisor 10/24/2011 Vote

9. The staff were great, very friendly and helpful throughout my stay.

"Nothing to complain (or write home) about " Read full review on TripAdvisor 8/26/2011 Vote

10. My job requires me to travel a lot and i have stayed at many hotels, everytime i was in town for work in Houston, this was my go to hotel because they had the most friendliest staff, what they lacked in their looks they made it up with their amazing staff BUT my last stay was not the same.

"Never going back " Read full review on TripAdvisor 7/19/2011 Vote