Hilton Houston, Houston, Service

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Rank

94th

Out of 718

Hilton Houston	Average Price: $122 Check Rates

Hotel Class:

6780 Southwest Freeway

Houston, 77074-2102 View map

3-Star Hotel Rank: 49 of 121
Average review rating: 3.41

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (130) , Travelocity (3) , TripAdvisor (74) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (6) bathroom (13) bed (13) breakfast (20) charge (3) check in (11) check out (4) check-out (2) closet (2) complimentary (3) concierge (7) cost (4) deal (3) dinner (5) downtown (7) food (10) freeway (14) front desk (20) gym (2) highway (9) hotel (136) housekeeping (2) laundry (2) lobby (14) location (29) manager (12) money (5) neighborhood (6) parking (13) pillow (3) pool (4) price (16) rate (10) recommend (8) restaurant (29) room (128) room service (2) service (20) shower (9) shuttle (6) staff (49) street (2) suite (3) towel (3) tub (2) value (4) walk (5) water pressure (2) wireless (6)

Service

Appears in 20 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
bad (2) busy (2) desk (2) excellent (2) good (5) hotel (6) location (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was superb.

"Decent property " Read full review on TripAdvisor 11/16/2011 Vote

2. I hope they maintain their excellent service.

"Excellent customer service - in words and action " Read full review on TripAdvisor 4/21/2011 Vote

3. but the service I received this week was so good, I need to do it.

"Stayed Here Many Times.. Always Very Satisfied " Read full review on TripAdvisor 4/21/2011 Vote

4. This hotel stands out with its exceptionally excellent service.

"Exceptionally Excellent Service " Read full review on TripAdvisor 4/13/2011 Vote

5. Breakfast was free for me and it was a full spread with wonderful service.

"Beautiful room with great fitness center and breakfast!! " Read full review on Expedia 2/3/2010 Vote

6. Service was professional and prompt when called upon, Location if you have a car is 5 Star but if you use a taxi it costs $6 just to get to the other side of the freeway so a trip downtown or to Reliant Stadium runs about $50 round trip w/tip, but the Bus Transit is located only a few blocks away on Hillcroft Ave.

"For the value can't be beat! " Read full review on YahooTravel 4/10/2009 Vote

7. Well I had a good time and I am very pleased with the services and the cleaness of this hotel I would definatly recommended it.

"Pleased " Read full review on Expedia 7/9/2008 Vote

8. 2) Service - the best thing the Hilton has going for itself is its service.

"Good service and decent hotel though problems! " Read full review on TripAdvisor 6/27/2008 Vote

9. While not a luxury property, I found the hotel to be perfectly comfortable, quiet and clean, with attentive service and none of the problems mentioned in older reviews Our 3rd -floor room was good-sized with comfy beds, easy chair, and desk.

"Good stay, good service, good value " Read full review on TripAdvisor 4/3/2008 Vote

10. The service was nice, they checked us in and out in a matter of seconds.

"It was just okay " Read full review on Expedia 7/3/2007 Vote