Hotel ZaZa Houston, Houston, Manager

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Rank

335th

Out of 718

Hotel ZaZa Houston	Average Daily Rate: NA Check Rates

Hotel Class:

5710 Main Street

Houston, 77005 View map

5-Star Hotel Rank: 17 of 26
Average review rating: 3.52

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (56)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

The following words were used in comments with Manager:
generous (2) management (9) offers (2)

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1. There were a few glitches with the valet parking and breakfast service, but after speaking with the general manager about them, I feel certain they will be corrected.

"Great hotel with personality " Read full review on TripAdvisor 11/14/2007 Vote

2. They found them still dirty in a bag after the event we had flown into town for---but the manager did offer to let my husband borrow an employee uniform shirt to wear with his pin-striped suit.

"So bad I want to forget " Read full review on TripAdvisor 11/17/2008 Vote

3. Upon calling, I had to wait on hold for a manager just to find someone who understood the concept that I had been double-charged, who in turn, also tried to charge me for the bottle of water I didn't drink.

"Mixed bag of tricks... " Read full review on TripAdvisor 10/24/2008 Vote

4. I asked a gentleman (who looked like a manager) if she had been looking for someone and he said he didn`t know.

"I`ve gotten better service at Denny`s! " Read full review on TripAdvisor 2/13/2008 Vote

5. Manager John Remmers deserves a special commendation for somehow managing to impart the idea of excellence to his staff.

"Our favorite ever! " Read full review on TripAdvisor 8/12/2007 Vote

6. I had a hard time even getting in touch with a manager to talk to about my stay.

"Stay away from the Zaza " Read full review on TripAdvisor 8/8/2008 Vote

7. We were each offered a free drink at the bar after we complained after an hour of waiting, When we were seated, however, the hotel manager said quite rudely to us 'I trust you`re happy now.

"Worst Hotel Experience Ever " Read full review on TripAdvisor 4/29/2008 Vote

8. I also left a message with the General Manager - NO RESPONSE.

"I`ve gotten better service at Denny`s! " Read full review on TripAdvisor 2/13/2008 Vote