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Rank
335th
Out of 718

Hotel ZaZa Houston

Average Daily Rate: NA  
 
Hotel Class:
5710 Main Street
Houston, 77005 View map  
5-Star Hotel Rank: 17 of 26
Average review rating: 3.52
OpinionWell Value Index: NA
Traveler reviews analyzed: TripAdvisor (56)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 14 comments. 
The following words were used in comments with Front desk:
prompt (2)   staff (3)   suite (5)   upgraded (3)    
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1. The front desk staff was extremely pleasant at check-in, check out and each time we approached them in between.
"Loved the Zaza " Read full review on TripAdvisor   1/3/2009 Vote      
2. Upon checking-in around 9:00PM to this concept hotel, the young man at the front desk enthusiastically upgraded me from my 'Petite King' to the huge, posh SoHo Theme Suite as it happened to be available for that one night I was staying (he mentioned repeatedly that this was probably the best upgrade he'd ever seen).
"Mixed bag of tricks... " Read full review on TripAdvisor   10/24/2008 Vote      
3. ) When we were checking in we decided to upgrade to a suite (the Fantastico suite) and there was no problem doing that - prompt and polite front desk staff.
"Absolutely Fabulous! " Read full review on TripAdvisor   9/2/2007 Vote      
4. I called the front desk and told them we needed a larger suite and they offered up the Warwick Apartment, 2,000 square feet for $600 per night (the normal fee is 2.5K per night).
"Eclectic Hotel in museum district--AMAZING SUITES " Read full review on TripAdvisor   4/3/2009 Vote      
5. I would call the front desk the day of arrival and see if any of those suites (especially the Warwick, Black Label or Tycoon as all three of those are breathtaking).
"Eclectic Hotel in museum district--AMAZING SUITES " Read full review on TripAdvisor   4/3/2009 Vote      
6. Whilst at the front desk I asked that they change my restaurant reservation from 3 persons to 4.
"Simply appalling... " Read full review on TripAdvisor   1/14/2009 Vote      
7. I was promptly welcomed by the friendly valet parking staff and porters and didn't have to wait at the front desk.
"Great Place to Stay " Read full review on TripAdvisor   11/10/2008 Vote      
8. At check out, the front desk attempted to charge my credit card for the room, until I reminded them that the trip was already pre-paid in full via Expedia.
"Mixed bag of tricks... " Read full review on TripAdvisor   10/24/2008 Vote      
9. Front desk was unable to provide change for a $20 on a Friday evening when I arrived or the next day.
"Horrible Experience " Read full review on TripAdvisor   2/27/2008 Vote      
10. The Front Desk, Concierege and Free Shuttle Drivers: These were the only folks we interacted with.
"Not the 20 something party crowd: Stay Away! " Read full review on TripAdvisor   1/28/2008 Vote      
   
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