Crowne Plaza Houston Downtown, Houston, Manager

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Rank

34th

Out of 718

Crowne Plaza Houston Downtown	Average Price: $232 Check Rates

Hotel Class:

1700 Smith Street

Houston, 77002 View map

3-Star Hotel Rank: 11 of 121
Average review rating: 3.69

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (7) , MyTravelGuide (175) , Travelocity (2) , TripAdvisor (97) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 6 comments.

100% wrote positive comments about manager

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1. The hotel itself is fairly average - but it is clean and the staff (from service crew all the way to the manager) were excellent.

"Average property - great service " Read full review on TripAdvisor 4/5/2012 Vote

2. To make matters worse, one of the hotel managers I spoke with on 3/21 actually agreed with me that the advertising is more 'fluff' than substance.

"False Advertising of the "Best Price Guarantee" " Read full review on TripAdvisor 3/22/2012 Vote

3. The General Manager, the Desk Clerks, the Valets, the restaurant staff have all been courteous, helpful and friendly.

"Great Hotel " Read full review on TripAdvisor 7/28/2011 Vote

4. When we got to the room and realized and called down the manager got on the phone and sprung it on me that adjoining rooms would not be possible.

"I would stay somewhere else. " Read full review on TripAdvisor 5/15/2011 Vote

5. First of all, the staff was very rude when I spoke to the manager, there was no resolution.

"Horrible Staff including Management! :( " Read full review on TripAdvisor 8/16/2010 Vote

6. Had a snafu with Microsoft registering our rooms properly but the hotel manager, John, came to the rescue and solved what could have been a nightmare of a situation.

"Clean, Comfortable, and Excellent Staff " Read full review on TripAdvisor 7/15/2008 Vote