Crowne Plaza Houston Downtown, Houston, Front Desk

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Rank

34th

Out of 718

Crowne Plaza Houston Downtown	Average Price: $232 Check Rates

Hotel Class:

1700 Smith Street

Houston, 77002 View map

3-Star Hotel Rank: 11 of 121
Average review rating: 3.69

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (7) , MyTravelGuide (175) , Travelocity (2) , TripAdvisor (97) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) bar (8) bath (4) bathroom (18) bathtub (2) bed (26) bill (3) breakfast (28) charge (6) check in (7) complimentary (4) concierge (5) cost (3) deal (2) dinner (9) discount (3) downtown (47) fitness center (4) food (16) front desk (26) hotel (182) housekeeping (8) lobby (3) location (31) lunch (4) manager (6) money (6) parking (14) pillow (4) pool (8) price (9) rate (11) recommend (6) restaurant (32) room (110) room service (7) service (39) shower (8) shuttle (18) staff (67) street (6) suite (2) towel (2) tub (5) valet (7) valet parking (5) value (4) view (4) walk (9) wireless (10)

Front desk

Appears in 26 comments.

72% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (2) clean (2) desk (28) fantastic (2) friendly (2) great (2) helpful (2) pleasant (2) rude (3) service (5) staff (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff were very professional but not stuffy.

"Crown Plaza " Read full review on TripAdvisor 4/19/2012 Vote

2. Henry at the front desk was great also.

"Excellent Stay! " Read full review on TripAdvisor 4/14/2012 Vote

3. Chris and John at the front desk were efficient, jovial, accommodating and welcoming.

"Happy to be back here " Read full review on TripAdvisor 8/31/2011 Vote

4. Front desk staff was extremely helpful and friendly, recommending restaurants and routes.

"Well appointed, convenient and a nice stay " Read full review on TripAdvisor 7/11/2011 Vote

5. Restaurant service and front desk service was good, bell service ok.

"Just ok, not great " Read full review on TripAdvisor 12/9/2010 Vote

6. The front desk staff is probably the best I have ever encountered and I travel extensivley.

"Unbelievable Hotel! " Read full review on TripAdvisor 8/14/2010 Vote

7. The front desk was amazing.

"exceptional " Read full review on TripAdvisor 3/17/2010 Vote

8. * Front desk staff was friendly, smiley, and pleasant.

"Standard issue downtown business hotel - nothing special, but plenty fine " Read full review on TripAdvisor 11/11/2009 Vote

9. Checked in at the front desk where the agent gave me a big schpeal about having been upgraded to a VIP floor and all the amenities that went along with it.

"Expected better from a downtown location " Read full review on TripAdvisor 5/4/2008 Vote

10. The front desk associates were fantastic.

"Great Surprise by the Front Desk Associates " Read full review on TripAdvisor 3/20/2008 Vote