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OpinionWell
Rank
13th
Out of 93

Holiday Inn Detroit

Average Price: $140  
 
Hotel Class:
1020 Washington Boulevard
Detroit, 48226 View map  
3-Star Hotel Rank: 5 of 11
Average review rating: 3.36
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (4) , MyTravelGuide (67) , TripAdvisor (111) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 13 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
 
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1. We received a refund for the room (but not the valet parking) and the manager sent us a certificate for a free nights stay in one of their suites.
Read full review   8/2/2011 Vote      
2. I finally got it back 3 weeks later after numerous on hold phone calls and phone tags with managers.
"Under no circumstances should anyone have to stay here. Joke of a hotel. " Read full review on TripAdvisor   3/29/2012 Vote      
3. I asked to speak to a manager he replied he was the manager.
"bad service " Read full review on TripAdvisor   8/4/2011 Vote      
4. The Manager called Hotwire and authorized our refund.
Read full review   3/19/2011 Vote      
5. I called the manager who informed me that this has happened before and that the room would be isolated and then treated.
Read full review   3/19/2011 Vote      
6. I called the manager who informed me that this has happened before and that the room would be isolated and then treated.
"BED BUGS!! " Read full review on TripAdvisor   2/21/2011 Vote      
7. The Manager called Hotwire and authorized our refund.
"BED BUGS!! " Read full review on TripAdvisor   2/21/2011 Vote      
8. When the shuttle was running a little behind schedule our first night, the General Manager of this hotel drove us to the resaurant himself.
"Really nice place to stay " Read full review on TripAdvisor   2/3/2010 Vote      
9. The manager then called us (at about 9:30pm) told us that we could have a handicap-accessible room if we wanted to switch.
"Awful smell of cleaning products, but GREAT location! " Read full review on TripAdvisor   11/20/2009 Vote      
10. I asked again if there were any other rooms open, and the manager said that he would have manintence bring up an air cleaner.
"Awful smell of cleaning products, but GREAT location! " Read full review on TripAdvisor   11/20/2009 Vote      
   
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