Holiday Inn Detroit, Detroit, Front Desk

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Rank

13th

Out of 93

Holiday Inn Detroit	Average Price: $140 Check Rates

Hotel Class:

1020 Washington Boulevard

Detroit, 48226 View map

3-Star Hotel Rank: 5 of 11
Average review rating: 3.36

OpinionWell Value Index: 7

Traveler reviews analyzed: YahooTravel (15) , MyTravelGuide (67) , TripAdvisor (111) , BedBugRegistry (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bar (30) bathroom (13) bed (24) bill (2) breakfast (73) charge (4) check in (17) check out (6) complimentary (6) cost (6) deal (6) dinner (5) discount (3) downtown (43) exercise room (2) fee (2) fitness room (2) food (11) front desk (43) gym (2) hotel (184) housekeeping (2) lobby (12) location (41) manager (13) money (6) parking (35) pillow (5) pool (24) price (7) rate (12) recommend (13) refund (4) restaurant (20) room (152) service (24) sheets (3) shower (8) shuttle (19) staff (72) street (10) suite (16) to park (5) towel (7) valet (28) valet parking (23) value (10) view (5) walk (29) wireless (3)

Front desk

Appears in 43 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
awful (2) clerk (5) desk (43) floor (3) friendly (5) helpful (9) hotel (3) nice (4) night (3) rude (4) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk refused to help me and insisted I call the 1-800 number again.

"Worst Hotel!! " Read full review on TripAdvisor 1/7/2012 Vote

2. This time could have been cut in half if the front desk were professional and did not allow 15,000 people to butt in front of the line.

"ABSOLUTELY AWEFUL " Read full review on TripAdvisor 8/22/2011 Vote

3. people at the front desk as well as the shuttle were helpful and nice to talk to and make suggestions , would stay again if i was in the area.

"Well better then i expected :) " Read full review on TripAdvisor 8/31/2010 Vote

4. Gentleman at the front desk was very nice and extemely helpful.

"Really nice place to stay " Read full review on TripAdvisor 2/3/2010 Vote

5. The front desk staff were very friendly and the valet parking was much appriciated.

""Detoit is for Lovers" " Read full review on TripAdvisor 12/7/2009 Vote

6. Good: Front desk and valet attendants were very friendly.

"Very nice stay, and and even nicer price!" " Read full review on TripAdvisor 10/3/2009 Vote

7. Found the front desk staff friendly and accomodating, while my room was clean, fresh and welcoming - a nice change from my previous night's stay at a Comfort Inn.

"Nice clean hotel - friendly staff... " Read full review on TripAdvisor 5/21/2009 Vote

8. The only restaurants nearby are a hotel bar/grill (mostly bar) and a Coney Island which a front desk worker recommended to another guest and we caught the guest on return saying it was awful.

"Never again " Read full review on TripAdvisor 11/9/2008 Vote

9. The front desk staff was helpful.

"Good Location, Some Challenges " Read full review on TripAdvisor 8/20/2008 Vote

10. The front desk employees were attentive and polite.

"Nice stay, just what I needed. " Read full review on YahooTravel 8/6/2007 Vote