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Rank
24th
Out of 289

Comfort Inn Downtown Denver

Average Price: $180  
 
Hotel Class:
401 17th Street
Denver, 80202 View map  
2-Star Hotel Rank: 2 of 47
Average review rating: 3.67
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (14) , MyTravelGuide (12) , Travelocity (5) , TripAdvisor (135) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 10 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
cares (2)   clean (2)   hotel (5)   liked (2)   management (11)   message (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Well it wasn't working, so the manager gave us a free car wash to take care of it.
"Valet Parking was a nightmare " Read full review on TripAdvisor   7/5/2011 Vote      
2. My husband called the valet manager and told him not all the cement came off the car, and the manager said to come back to the hotel to get money and go get cleaning products ourselves.
"Valet Parking was a nightmare " Read full review on TripAdvisor   7/5/2011 Vote      
3. It took forever to find the car wash place, but when the manager looked at our car he said it was 'cement run off' and we would have to get our car detailed and a regular car wash wouldn't take care of it.
"Valet Parking was a nightmare " Read full review on TripAdvisor   7/5/2011 Vote      
4. The assistant manager was very unwilling to answer why they have the 'no cats ever' policy and despite me offering proof of the cat's neutering and recommendations from other hotels we had brought him to, (proof that he doesn't spray or damage anything), they would not return my calls.
"Horrible Service! " Read full review on TripAdvisor   5/7/2011 Vote      
5. I called the manager and left message after message, he had underling staff call me back.
"Horrible Service! " Read full review on TripAdvisor   5/7/2011 Vote      
6. In the Spirit of Hospitality, Michael Maruca Hotel Manager.
Read full review   10/20/2010 Vote      
7. I talked to the reservation manager and the only compensation was to give me a list of other hotels I might call.
"Reservation NOT Guaranteed!!! " Read full review on TripAdvisor   8/19/2009 Vote      
8. I am the manager at a hotel myself, and if any of my staff acting remotely like these people did, they would be fired on the spot.
"Robbed by the Housekeepers!!! " Read full review on TripAdvisor   8/11/2009 Vote      
9. So my husband asked the valet guy what happend to our car, and all he said was- 'oh it wasn't like that?' So the manager of the valet came over with some lime away cleaner and windex and they started cleaning off the car.
"Valet Parking was a nightmare " Read full review on TripAdvisor   7/5/2011 Vote      
10. Horribly arrogant staff and manager.
"Horrible Service! " Read full review on TripAdvisor   5/7/2011 Vote      
   
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