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Hotel Palomar Dallas - a Kimpton Hotel

Average Price: $256  
 
Hotel Class:
5300 East Mockingbird Lane
Dallas, 75206 View map  
4-Star Hotel Rank: 1 of 20
Average review rating: 4.48
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (26) , Travelocity (9) , TripAdvisor (324) , YahooTravel (3)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 17 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
terrible (2)   upgraded (2)   well (3)    
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1. In no particular order, I wish to personally thank the general manager, Andrew Wright, for gifts and conveniences offered to my family.
"Above and beyond " Read full review on TripAdvisor   1/18/2012 Vote      
2. The manager at Central 214 and the waitress Tatiana (?) were both amazing to all of our guests.
"Hotel Palomar - The Best in Texas!! " Read full review on TripAdvisor   8/6/2010 Vote      
3. The spa manager could have cared less as well.
"Lots of potential, but a long way to go " Read full review on TripAdvisor   11/26/2007 Vote      
4. The manager was very polite, but he was training a new kid that was clueless in a wrinkled blazer and shirt, and the shirt was a TUX SHIRT, cotton, black buttons, un ironed, no tie (on with of them, actually).
"Comparable to a 60's MOTEL... " Read full review on TripAdvisor   2/7/2012 Vote      
5. When we checked in we were greeted with a glass of wine and met what I assume was one of the managers at the bar.
"Perfect for SMU football game " Read full review on TripAdvisor   12/22/2011 Vote      
6. I did answer the survey that Kimpton Hotel customer service routinely sends out, but why am I NOT surprised that the hotel manager did not follow up, as (s)he does for Trip Advisor postings.
"Did not meet expectations " Read full review on TripAdvisor   11/30/2011 Vote      
7. In the morning we asked the manager and hostess at the restaurant if our state fair ticket stubs would work for breakfast as we would not be around later for dinner.
"My Stay at the Palomar " Read full review on TripAdvisor   10/18/2011 Vote      
8. It continues at the front desk where I am greeted by a warm and friendly member of Front Office Manager Jerry Lui's fine staff.
"An Exceptional Lodging Experience with Everything Done to Perfection! " Read full review on TripAdvisor   4/1/2011 Vote      
9. We had asked 'Hal' if there were any soaking tub rooms available, Hal replied 'yes' for an upgrade charge, no problem for us to pay the upgrade BUT what was sort of disappointing to my husband and I was that during the check-in process the other front desk manager spoke over his walkie-talkie to remove the complementary room amenities from 519 to 619 in front of us.
""Good BUT could be Excellent" " Read full review on TripAdvisor   4/13/2009 Vote      
10. The front desk manager even had a little chihuahua hanging out at the hotel all day.
"Chic , comfortable, fun. " Read full review on TripAdvisor   3/7/2009 Vote      
   
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