Glidden House Inn, Cleveland, Service

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Rank

10th

Out of 115

Glidden House Inn	Average Price: $168 Check Rates

Hotel Class:

1901 Ford Drive

Cleveland, 44106 View map

3-Star Hotel Rank: 8 of 22
Average review rating: 4.07

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (1) , TripAdvisor (120) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (34) bath (3) bathroom (20) bed (18) bill (1) breakfast (107) brunch (1) cable (2) check in (4) check out (2) complimentary (7) concierge (7) cost (4) deal (4) decor (7) dinner (10) downtown (6) food (19) front desk (17) gym (2) hotel (137) housekeeping (4) lobby (14) location (68) lunch (1) manager (5) money (1) neighborhood (3) parking (24) price (11) rate (9) recommend (24) refund (1) restaurant (56) room (186) room service (9) service (35) shower (5) staff (84) street (13) suite (33) to park (7) towel (2) valet parking (1) value (2) view (4) walk (40) water pressure (1) wireless (3)

Service

Appears in 35 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
clean (3) food (3) free (2) friendly (5) good (2) guest (3) gym (2) helpful (3) inn (3) nice (4) nicer (2) recommend (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Liked that when we asked for a cab, we actually got a car service to take us to our destination at the same cost as a cab and lots nicer,Only issues I had were that the floor heat in the bathroom either did not work or we did not know the magic to make it do so.

"Wonderful midspring treat. " Read full review on TripAdvisor 4/2/2012 Vote

2. Clean, prompt, polite service.

"Love the Glidden House!!!! " Read full review on TripAdvisor 3/15/2012 Vote

3. All the staff supplied us with wonderful guest service throughout our stay.

"Excellant Experience " Read full review on TripAdvisor 3/12/2012 Vote

4. The rooms are clean and nicely appointed with free internet service in the room.

"unique place to stay in Cleveland " Read full review on TripAdvisor 10/31/2011 Vote

5. We held a brunch for 50 of Sunday morning and the service and food was truly terrific.

"Excellent stay/service/breakfast party " Read full review on TripAdvisor 10/19/2011 Vote

6. Service is first class; parking is free and onsite.

"A peaceful setting in an urban environment " Read full review on TripAdvisor 10/11/2011 Vote

7. The reservations service was gracious, efficient and gave clear and precise directions from the airport to the Inn.

"Like staying at a rich relatives' house " Read full review on TripAdvisor 8/14/2011 Vote

8. The small bar is quaint and the service was very friendly.

"Great value and location in University Circle " Read full review on TripAdvisor 8/1/2011 Vote

9. Service was good.

"Would stay here again " Read full review on TripAdvisor 7/31/2011 Vote

10. Exceptional service.

"One of the nicest hotels I have visited in the USA! (and I travel a great deal) " Read full review on TripAdvisor 3/31/2011 Vote