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Rank
10th
Out of 115

Glidden House Inn

Average Price: $168  
 
Hotel Class:
1901 Ford Drive
Cleveland, 44106 View map  
3-Star Hotel Rank: 8 of 22
Average review rating: 4.07
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (35) , MyTravelGuide (1) , TripAdvisor (120) , YahooTravel (14)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 17 comments. 
55% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (2)   helpful (3)   most (2)   music (3)   personable (2)   staff (5)   trip (2)    
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1. Front desk staff were friendly but I wish they could have provided more detailed recommendations on restaurants and running paths.
"Beautiful, comfortable and good value " Read full review on TripAdvisor   5/1/2012 Vote      
2. Breakfast is wonderful and any other amenity you made need is taken care of by the front desk.
"Beautiful hotel, great service. " Read full review on TripAdvisor   4/26/2012 Vote      
3. One person at the front desk seemed to have a less-than positive attitude, but most of the desk personnel were very friendly and helpful.
"Excellent Stay " Read full review on TripAdvisor   4/9/2012 Vote      
4. I was warmly welcomed by Melissa at the front desk and I was made to feel right at home.
"BEAUTIFUL BOUTIQUE HOTEL" " Read full review on TripAdvisor   4/18/2011 Vote      
5. 1) The attitude of the early-twentysomething women who staff the front desk, who oh-so-clearly feel that they are Called To Better Things, is a bit of a trial.
"They're just not that into you... " Read full review on TripAdvisor   12/2/2010 Vote      
6. On our first stay, exhausted after a long trip, we spent half an hour trying to turn the lamp off and finally called the front desk at 2 AM.
"One of my favorite spots in Cleveland " Read full review on TripAdvisor   8/5/2011 Vote      
7. The biggest minus is actually the staff - especially the women at the front desk.
"Just ok for one night " Read full review on TripAdvisor   7/12/2011 Vote      
8. The front desk personnel confuse 'high-class' with snooty, the kitchen staff 'assortment of baked goods' with same bread / different shapes.
"They're just not that into you... " Read full review on TripAdvisor   12/2/2010 Vote      
9. I called the front desk and asked what was going on.
"Unconcerned manager " Read full review on TripAdvisor   10/17/2009 Vote      
10. At 11:30 pm, I called the front desk yet again, and this time, they were finally able to shut down the music.
"unresponsive staff, loud and obnoxious wedding music until 11:30pm, " Read full review on TripAdvisor   7/19/2009 Vote      
   
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