Marriott Charlotte, Charlotte, Staff

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Rank

23rd

Out of 269

Marriott Charlotte	Average Price: $231 Check Rates

Hotel Class:

100 West Trade Street

Charlotte, 28202 View map

4-Star Hotel Rank: 5 of 7
Average review rating: 4

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (11) , MyTravelGuide (329) , Travelocity (5) , Expedia (37) , TripAdvisor (148) , BedBugRegistry (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (65) bathroom (24) bed (27) breakfast (45) cable (7) charge (4) check in (25) check out (3) checkout (4) check-out (3) concierge (11) cost (7) decor (6) dinner (14) downtown (47) fitness center (4) food (30) front desk (24) gym (6) hot tub (5) hotel (250) housekeeping (3) lobby (29) location (95) manager (7) parking (30) pillow (7) pool (32) price (11) rate (19) recommend (15) restaurant (81) room (190) room service (7) service (47) shower (3) shuttle (3) staff (80) street (34) suite (6) to park (5) towel (3) tub (3) valet (10) valet parking (7) view (10) walk (32) wireless (7) workout room (5)

Staff

Appears in 80 comments.

94% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (5) attentive (7) breakfast (5) clean (9) comfortable (6) complain (4) desk (5) friendly (20) good (7) helpful (17) hotel (18) location (6) nice (10) night (3) noise (3) park (3) responsive (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was in general very friendly and we got a good restaurant recommendation.

"Central and nice " Read full review on TripAdvisor 5/15/2012 Vote

2. Staff was friendly, rooms were immaculate and the bed comfy.

"Ideal central location, great staff, immaculate, and comfortable " Read full review on TripAdvisor 5/14/2012 Vote

3. Concierge room staff a little too attentive at times.

"Business regular to Charlotte " Read full review on TripAdvisor 4/28/2012 Vote

4. Hotel restaurant very nice with highly competent staff.

"Business regular to Charlotte " Read full review on TripAdvisor 4/28/2012 Vote

5. The good:Staff - every single person, bar none - were incredibly helpful, friendly, and always had smiles on their faces.

"Can't quite make it to five stars... " Read full review on TripAdvisor 4/10/2012 Vote

6. Front desk staff were attentive.

"Great hotel, great location. " Read full review on TripAdvisor 3/25/2012 Vote

7. very attentive helpful staff.

"Service among the very best in the nation " Read full review on TripAdvisor 2/22/2012 Vote

8. The staff was very helpful and accomodating.

"Great location for downtown activities " Read full review on TripAdvisor 2/5/2012 Vote

9. The service staff are exceptionally friendly.

"Location and Service Top Notch " Read full review on TripAdvisor 1/27/2012 Vote

10. We ate instead once or twice in Champions and the staff was nice enough to let us order off of the cigar bar wine list, which had better choices.

"I was wowed by the service I received even before arriving " Read full review on TripAdvisor 1/10/2012 Vote