Marriott Charlotte, Charlotte, Room Service

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Rank

23rd

Out of 269

Marriott Charlotte	Average Price: $231 Check Rates

Hotel Class:

100 West Trade Street

Charlotte, 28202 View map

4-Star Hotel Rank: 5 of 7
Average review rating: 4

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (37) , MyTravelGuide (329) , Travelocity (5) , TripAdvisor (148) , YahooTravel (11)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 7 comments.

33% wrote positive comments about room service

The following words were used in comments with Room service:

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1. It was nice to have an indoor pool for the children, and they loved experiencing room service for the first time, but it was, definitely, not a kid-friendly place to stay.

"Great Business Hotel, but Not for a Family Trip " Read full review on TripAdvisor 5/16/2010 Vote

2. Staff unable to provide options for me when I arrived late after long work day one night and missed the cutoff time for room service by 5 minutes.

"Business regular to Charlotte " Read full review on TripAdvisor 4/28/2012 Vote

3. We ordered room service and never got it.

"Great Hotel, Very Bad Customer Service!! " Read full review on TripAdvisor 7/20/2010 Vote

4. Room service is very hit or miss.

"Good experience overall -- really great concierge lounge " Read full review on TripAdvisor 10/19/2009 Vote

5. Basically just had the sportsbar open and room service.

"Great Location " Read full review on Expedia 6/2/2009 Vote

6. they made a small mistake with a room service order and I had barely put the phone down before there was a knock at my door with the correct item.

"Service among the very best in the nation " Read full review on TripAdvisor 2/22/2012 Vote

7. Great location; very clean; helpful staff; only complaint would be that their room service is a touch pricey.

"Great Hotel! " Read full review on Expedia 6/3/2009 Vote