Marriott Charlotte, Charlotte, Manager

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OpinionWell
Rank

23rd

Out of 269

Marriott Charlotte	Average Price: $231 Check Rates

Hotel Class:

100 West Trade Street

Charlotte, 28202 View map

4-Star Hotel Rank: 5 of 7
Average review rating: 4

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (37) , MyTravelGuide (329) , Travelocity (5) , TripAdvisor (148) , YahooTravel (11)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 7 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
generous (3) helpful (2) management (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I left a message on the voicemail of the general manager who called me the following Monday and says the room was professionally inspected and no bed bugs were found.

Read full review 8/7/2011 Vote

2. During my stay I received a thank you letter from the general manager and a coupon for either valet parking or free beverage.

"I was wowed by the service I received even before arriving " Read full review on TripAdvisor 1/10/2012 Vote

3. My room was ready early, front desk managers (especially Kristen) answered every little question and helped us find good restaurants, the room was spotless and quiet, the location was close to restaurants and entertainment, and the Starbucks off the lobby was convenient.

"Perfect Marriott, Nicest employees " Read full review on TripAdvisor 6/28/2011 Vote

4. Upon checkout, we informed the front desk manager about our experience (especially the carpet).

"Clean room, but thats about it. BEWARE of EXCESSIVE noise at night! " Read full review on TripAdvisor 6/24/2010 Vote

5. I was glad the manager addressed the situation and truthfully I don't know how he could have been quieter with that crew.

"Very nice property and amenties " Read full review on TripAdvisor 3/19/2009 Vote

6. No member of management ever came out to offer help, say I'm sorry, etc. In fact the general manager never returned two phone calls.

"Safety warning!!! " Read full review on TripAdvisor 3/14/2009 Vote

7. Around 2 AM the manager threw them out but even that was noisy.

"Very nice property and amenties " Read full review on TripAdvisor 3/19/2009 Vote