Marriott Charlotte, Charlotte, Service

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Rank

23rd

Out of 269

Marriott Charlotte	Average Price: $231 Check Rates

Hotel Class:

100 West Trade Street

Charlotte, 28202 View map

4-Star Hotel Rank: 5 of 7
Average review rating: 4

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (37) , MyTravelGuide (329) , Travelocity (5) , TripAdvisor (148) , YahooTravel (11)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (65) bathroom (24) bed (27) breakfast (45) cable (7) charge (4) check in (25) check out (3) checkout (4) check-out (3) concierge (11) cost (7) decor (6) dinner (14) downtown (47) fitness center (4) food (30) front desk (24) gym (6) hot tub (5) hotel (250) housekeeping (3) lobby (29) location (95) manager (7) parking (30) pillow (7) pool (32) price (11) rate (19) recommend (15) restaurant (81) room (190) room service (7) service (47) shower (3) shuttle (3) staff (80) street (34) suite (6) to park (5) towel (3) tub (3) valet (10) valet parking (7) view (10) walk (32) wireless (7) workout room (5)

Service

Appears in 47 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
bug (4) cab (3) customer (3) excellent (3) food (4) friendly (3) good (5) great (10) guest (2) hotel (10) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service is fantastic - greeted the kids with goodie bags.

"Continued quality....even better 3 years later. " Read full review on TripAdvisor 5/1/2012 Vote

2. Best service I've had in a hotel restaurant - right balance of friendly attention and distance.

"Business regular to Charlotte " Read full review on TripAdvisor 4/28/2012 Vote

3. Conference services - good.

"Can't quite make it to five stars... " Read full review on TripAdvisor 4/10/2012 Vote

4. The hotel is really all that you expect from a Marriot, clean, fresh, good service.

"Excellent Location --Plenty to do close by " Read full review on TripAdvisor 3/9/2012 Vote

5. Service is great.

"Great location being in heart of city " Read full review on TripAdvisor 3/6/2012 Vote

6. We experienced wonderful service and had great breakfasts and light dinners in the concierge lounge on the 18th floor.

"A fine location for a visit to Charlotte! " Read full review on TripAdvisor 2/10/2012 Vote

7. I would expect nothing less than great service from a Marriott.

"Terrific! " Read full review on TripAdvisor 2/2/2012 Vote

8. Stay here frequently on business and the service is always exceptional.

"Location and Service Top Notch " Read full review on TripAdvisor 1/27/2012 Vote

9. The service staff are exceptionally friendly.

"Location and Service Top Notch " Read full review on TripAdvisor 1/27/2012 Vote

10. Overall - a fantastic hotel, great location and even better service.

"Girls weekend out - GREAT service GREAT Location " Read full review on TripAdvisor 10/17/2011 Vote