Marriott Charlotte, Charlotte, Front Desk

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Rank

23rd

Out of 269

Marriott Charlotte	Average Price: $231 Check Rates

Hotel Class:

100 West Trade Street

Charlotte, 28202 View map

4-Star Hotel Rank: 5 of 7
Average review rating: 4

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (37) , MyTravelGuide (329) , Travelocity (5) , TripAdvisor (148) , YahooTravel (11)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (7) bar (65) bathroom (24) bed (27) breakfast (45) cable (7) charge (4) check in (25) check out (3) checkout (4) check-out (3) concierge (11) cost (7) decor (6) dinner (14) downtown (47) fitness center (4) food (30) front desk (24) gym (6) hot tub (5) hotel (250) housekeeping (3) lobby (29) location (95) manager (7) parking (30) pillow (7) pool (32) price (11) rate (19) recommend (15) restaurant (81) room (190) room service (7) service (47) shower (3) shuttle (3) staff (80) street (34) suite (6) to park (5) towel (3) tub (3) valet (10) valet parking (7) view (10) walk (32) wireless (7) workout room (5)

Front desk

Appears in 24 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (4) hot (2) management (2) nice (3) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff were attentive.

"Great hotel, great location. " Read full review on TripAdvisor 3/25/2012 Vote

2. I experienced a problem accessing the wireless internet from my room, called the front desk, and help arrived at my room within ten minutes.

"Great hotel, great location. " Read full review on TripAdvisor 3/25/2012 Vote

3. Upon arrival, the front desk folks were super nice and we were really pleased with our room.

"Good Value and Better Than Expected " Read full review on TripAdvisor 9/7/2011 Vote

4. The front desk staff were also very nice and helpful for any questions we had.

"A Few Minor Tweaks, and It Would Be Perfect " Read full review on TripAdvisor 1/13/2011 Vote

5. The front desk recommended Molly Madisons restaurant/bar that was around the corner.

"We used to stay at the Omni. " Read full review on TripAdvisor 9/7/2010 Vote

6. The front desk was very thorough and helpful.

"We used to stay at the Omni. " Read full review on TripAdvisor 9/7/2010 Vote

7. Front desk is great.

"Good experience overall -- really great concierge lounge " Read full review on TripAdvisor 10/19/2009 Vote

8. Also at the front desk, a big bowl of Hershey's kisses and a self-serve warm drink (hot cider one day, hot chocolate another).

"Nice Touches " Read full review on TripAdvisor 11/22/2008 Vote

9. Let me tell you that the front desk and all the staff (from the valet to the lady preparing omelettes at breakfast) were very nice.

"Great location, nice rooms " Read full review on TripAdvisor 1/31/2012 Vote

10. Bell and Kevin at the front desk.

"The Good..The Bad..and The Ugly " Read full review on TripAdvisor 1/22/2012 Vote