Hilton Charlotte, Charlotte, Staff

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Rank

11th

Out of 269

Hilton Charlotte	Average Price: $206 Check Rates

Hotel Class:

222 East Third Street

Charlotte, 28202 View map

4-Star Hotel Rank: 4 of 7
Average review rating: 3.91

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (481) , Travelocity (6) , TripAdvisor (181) , YahooTravel (39)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) bar (40) bathroom (53) bathtub (9) bed (66) bill (15) breakfast (55) cable (8) charge (16) check in (36) check out (13) complimentary (9) concierge (8) cost (15) deal (14) deck (8) decor (9) dinner (20) downtown (68) fee (9) food (40) front desk (52) gym (17) hotel (386) housekeeping (16) lobby (26) location (116) money (13) parking (81) pillow (13) pool (20) price (36) rate (28) recommend (24) restaurant (86) room (371) room service (22) service (77) sheets (7) shower (71) staff (107) street (8) suite (16) towel (14) tub (13) valet (16) valet parking (19) view (25) walk (53) wireless (16)

Staff

Appears in 107 comments.

91% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (5) attentive (6) clean (7) cold (4) conference (5) desk (18) excellent (6) extremely (6) friendly (32) good (5) great (11) helpful (15) hotel (23) housekeeping (5) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel staff was friendly and courteous, and due to the heavy bookings at the time they weren't able to accommodate my request for a late check-out.

"Great Location " Read full review on TripAdvisor 5/6/2012 Vote

2. In contrast, our stay at the Omni a couple week ago included professional staff, clean room, nice robes, a WSJ, complimentary water, and fresh coffee delivered to the room in the morning and a late check-out.

"Not a Four Star " Read full review on TripAdvisor 4/30/2012 Vote

3. The staff was extremely friendly and went out of their way to make sure we had a pleasant stay and good conference.

"Great Hotel for Conference, Great Staff! " Read full review on TripAdvisor 4/23/2012 Vote

4. The staff was extremely friendly and accommodating, the room excellent and the hotel the perfect venue for the event.

"Awesome hotel staff, amenities made great conference even better! " Read full review on TripAdvisor 4/23/2012 Vote

5. Super-friendly staff, great amenities at the conference, room was very nice.

"Great conference, great stay " Read full review on TripAdvisor 4/22/2012 Vote

6. When you have an exceptional experience, you know that you have a hotel staff that cares.

"Great Hotel, great staff, great experience " Read full review on TripAdvisor 4/22/2012 Vote

7. But it was the friendly staff that put our stay over the top.

"Friendliest staff ever " Read full review on TripAdvisor 4/22/2012 Vote

8. Very friendly staff.

"Airline crew great hotel " Read full review on TripAdvisor 4/14/2012 Vote

9. Great staff; would stay here again.

"Great Location " Read full review on TripAdvisor 3/28/2012 Vote

10. The staff are very pleasant and helpful- one of the front desk employees lent me her own iPhone cable to charge my phone as I'd forgotten mine.

"Nice, centrally located Hotel " Read full review on TripAdvisor 3/14/2012 Vote