Hilton Charlotte, Charlotte, Concierge

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Rank

11th

Out of 269

Hilton Charlotte	Average Price: $206 Check Rates

Hotel Class:

222 East Third Street

Charlotte, 28202 View map

4-Star Hotel Rank: 4 of 7
Average review rating: 3.91

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (481) , Travelocity (6) , TripAdvisor (181) , YahooTravel (39)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) bar (40) bathroom (53) bathtub (9) bed (66) bill (15) breakfast (55) cable (8) charge (16) check in (36) check out (13) complimentary (9) concierge (8) cost (15) deal (14) deck (8) decor (9) dinner (20) downtown (68) fee (9) food (40) front desk (52) gym (17) hotel (386) housekeeping (16) lobby (26) location (116) money (13) parking (81) pillow (13) pool (20) price (36) rate (28) recommend (24) restaurant (86) room (371) room service (22) service (77) sheets (7) shower (71) staff (107) street (8) suite (16) towel (14) tub (13) valet (16) valet parking (19) view (25) walk (53) wireless (16)

Concierge

Appears in 8 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (3) helpful (5) offers (2) plasma (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Prior to my arrival, the concierge was very helpful in getting me a room on a sold out night, as well as offering other pre-arrival information.

"Friendly staff, great location " Read full review on TripAdvisor 4/23/2012 Vote

2. The concierge services were outstanding .

"Outstanding stay.... comfort,value,service " Read full review on TripAdvisor 12/5/2011 Vote

3. The staff at the front desk and concierge service were friendly and helpful, offering unsolicited help and advice.

"AAAAA+++++ " Read full review on TripAdvisor 1/22/2011 Vote

4. Since the room was a surprise gift from my Father, we arranged *with the concierge, a very friendly and helpful young woman* for all of our food and drink to be billed to our card and the tab payed upon check-out.

"Wedding Night Ruined " Read full review on YahooTravel 3/21/2009 Vote

5. (5) Blood stains on the sheets (6) plasma tv - poor reception (7) plasma tv would turn on/off at random (8) Concierge makes you feel like you're bothering him.

"You sure you want to stay here? " Read full review on YahooTravel 9/22/2008 Vote

6. I finally called the concierge to tell them about our room.

"Not a Four Star " Read full review on TripAdvisor 4/30/2012 Vote

7. The maintenance staff, concierge staff, housekeeping, and breakfast staff were friendly and helpful.

"Southern Hospitality? " Read full review on TripAdvisor 9/12/2011 Vote

8. I will say that our room on the concierge level had a great view of the city and seemed clean.

"Wedding Night Ruined " Read full review on YahooTravel 3/21/2009 Vote