Shawmut Inn Boston, Boston, Staff

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Rank

60th

Out of 197

Shawmut Inn Boston	Average Price: $262 Check Rates

Hotel Class:

280 Friend Street

Boston, 02114 View map

2-Star Hotel Rank: 7 of 24
Average review rating: 3.24

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (20) , MyTravelGuide (8) , Travelocity (3) , TripAdvisor (167) , YahooTravel (15)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (65) bathroom (17) bed (38) breakfast (64) cable (3) check in (15) check out (3) closet (4) complimentary (6) concierge (5) cost (7) deal (10) decor (5) dinner (4) discount (8) downtown (26) fitness center (3) food (9) front desk (39) gym (4) hotel (254) housekeeping (4) lobby (18) location (129) manager (9) money (13) neighborhood (9) parking (41) pillow (5) price (29) rate (10) recommend (19) restaurant (14) room (267) service (37) sheets (3) shower (9) staff (81) street (99) suite (15) to park (4) towel (5) valet (12) valet parking (4) value (8) view (9) walk (37) walk-in (2) wireless (3)

Staff

Appears in 81 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
clean (6) comfortable (3) courteous (3) desk (9) excellent (3) friendly (18) garden (4) good (5) great (19) helpful (29) hotel (20) inn (3) location (9) need (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff could care less if you state yes here.

"Location is the only plus here - noisy, dated building with little interest by staff to make you feel welcome. " Read full review on TripAdvisor 4/21/2012 Vote

2. The staff were very friendly and helpful.

"Good for business and thats it " Read full review on TripAdvisor 3/13/2012 Vote

3. Overall service of the staff was very good and were helpful.

"Great location near to subway to explore city " Read full review on TripAdvisor 2/22/2012 Vote

4. Staff was excellent and entertaining.

"Excellent " Read full review on TripAdvisor 2/20/2012 Vote

5. The staff was very helpful & pleasant & the rooms were great.

"Very Nice hotel " Read full review on TripAdvisor 1/30/2012 Vote

6. The lobby is open and bright and the front desk staff courteous and proficient.

"Value and Downtown Convenience " Read full review on TripAdvisor 1/16/2012 Vote

7. For clean rooms, efficient and responsive staff, a central location and good rates for a Boston hotel, I would definitely recommend this hotel.

"Value and Downtown Convenience " Read full review on TripAdvisor 1/16/2012 Vote

8. Here are my two cents:- staff is great - friendly and helpful - I think the small size of the hotel helps- great location (for the price) - especially if you are attending events in the Garden (or the restaurants/bars near by).

"Not Bad " Read full review on TripAdvisor 12/9/2011 Vote

9. Staff - are trying to make your stay as comfortable as possible.

"Reasonable for the price, here are some tips... " Read full review on TripAdvisor 11/5/2011 Vote

10. The staff responded to our requests quickly and in an efficient way.

"Reasonable for the price, here are some tips... " Read full review on TripAdvisor 11/5/2011 Vote