Shawmut Inn Boston, Boston, Manager

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Home » United States » Massachusetts » Boston Destinations » Boston Hotels » Shawmut Inn Boston

OpinionWell
Rank

60th

Out of 197

Shawmut Inn Boston	Average Price: $262 Check Rates

Hotel Class:

280 Friend Street

Boston, 02114 View map

2-Star Hotel Rank: 7 of 24
Average review rating: 3.24

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (20) , MyTravelGuide (8) , Travelocity (3) , TripAdvisor (167) , YahooTravel (15)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 9 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
helpful (3) hotel (2) management (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The manager was exceptional & responds to emails and feedback instantly.

"Outstanding Customer Service! " Read full review on TripAdvisor 12/6/2011 Vote

2. The hotel manager was extremely helpful and the staff was pleasant as well.

"Super Location " Read full review on TripAdvisor 2/6/2011 Vote

3. Then when I tried calling to complain about this place to whoever owned it, I got a runaround by some girl on the phone who said there 'aren`t really any owners' and the person I need to address my concerns to was the jerk manager who originally helped me.

"Rude and Indifferent " Read full review on TripAdvisor 9/1/2007 Vote

4. So she gets the manager, who calls my friend.

"Rude and Indifferent " Read full review on TripAdvisor 9/1/2007 Vote

5. Oh yeah, and this couple had left their luggage behind the desk prior to check- in so they could walk around the city, and the manager couldn't find it when they came back.

"Great location, but probably won't go back. " Read full review on TripAdvisor 7/26/2011 Vote

6. when i checked in i was greeted by jahayra, who i think was the manager, and she made the whole thing effortless and was also very helpful with a few questions i had.

"very friendly and courteous staff with great location " Read full review on TripAdvisor 3/3/2011 Vote

7. Manager came with us to the room and while she explained the history of the hotel.

"Shame on Holiday Inn " Read full review on TripAdvisor 8/2/2010 Vote

8. The manager responded quickly to our plight and found a hair dryer to dry out the boots.

"Manager saved Freedom Trail trip with young daughter " Read full review on TripAdvisor 2/17/2010 Vote

9. And when I compalined to the manager, she couldn't have cared less.

"WIsh I could relive this weekend " Read full review on TripAdvisor 3/30/2009 Vote